All TurboTenant Reviews
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TurboTenant Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.3
Value for money
4.5
Functionality
4.5
Pros
"I like that TurboTenant can be used to screen potential tenants without obtaining their social security number while have the prospective tenant pay for this service."
"I have become cocky as a novice landlord because I avoid most of the headaches I've heard in my landlord group because this app just removes them giving me excellent tenants and a central information dashboard to do what I need."
"I do like that Turbo tenant is always improving their app and website, I think that the accounting firm they use is overpriced and I would wish that they could adopt some sort of expense reporting similar to how Stessa works."
Cons
"Turbotenant customer service works normal business hours. When we have had problems it has been after hours and we have needed to wait for the office to reopen for a resolution."
"Even with a paid plan it can take 3 + days for your rent check to be deposited but probably not on Turbo tenant's end."
"It's difficult speaking with a live person. While their AI bot has improved and now answers most of my questions, there were times early on when I really needed to talk to someone, and it wasn’t easy to get direct support."
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