All Wagepoint Reviews
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Wagepoint Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.6
Value for money
4.5
Functionality
4.4
Pros
"It also generates and submits Records of employment and T4s which is a huge time saver!"
"He genuinely cares about the customer experience, and I believe he will be an asset to the company. While I was initially considering leaving WagePoint, [sensitive content hidden] thoughtful response and willingness to address the issue made me reconsider."
"Excellent customer service, they answer quickly and sometimes go above and beyond. Once I missed a payroll date and they worked with me to expedite it."
Cons
"In the past, the customer service team lacked sufficient knowledge of payroll laws in British Columbia. When I had questions regarding STAT calculations, they were unable to provide answers and advised me to contact an accountant."
"If I am being picky, the one thing I don't like is the customer support process. When you call in you give the details of your issue and then someone has to call you back. "
"They sent paystub details pretty late, almost a whole day after my pay had been deposited, which was annoying because I relied on my notifications to let me know when I am paid."
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