All Whatfix Reviews
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Whatfix Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.9
Value for money
4.6
Functionality
4.6
Pros
"This tool is essential for our company to integrate, train and support remote and in-office employees on enterprise software applications to drive adoption, reduce training and support costs, and improve productivity on a massive scale."
"Whatfix allows users to create interactive step-by-step guides with contextual tooltips, pop-ups, and overlays."
"WhatFix has been an excellent partner in supporting our initiatives."
Cons
"Also, being a bank with stringent security, we struggle with being able to grant system access to the Whatfix team to help us set up new systems and create content."
"this creates tickets and complaints."
"Less about the product, but sometimes the communication can be over-zealous/clumsy"
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