ONEiO 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

ONEiO

4.5

(31)

Pricing

Starting at €99.00 per month

About ONEiO

ONEiO is a cloud-based provider that specializes in integrating IT service management tools and processes to streamline incident management, problem management, change management, and other ITSM functions, making it easier for organizations to manage their internal and outsourced IT operations.

With ONEiO, organizations can improve efficiency, and collaboration, reduce downtime and enhance the overall quality of IT services. The solution works seamlessly with a wide range of ITSM tools, including ServiceNow, Jira, and Remedy, connecting their own ecosystem of tools and services to those of their customers, service providers, vendors, and other external organizations.

Their customers include large enterprises such as Bayer, Volkswagen, and OP Financial Group, as well as Service Providers like CGI, CDW, and Cognizant.

ONEiO Screenshots

ONEiO Pricing and Plans

Starting price: €99.00 per month

Free Trial

Free Version

Starter

€99.00

usage based, per month

No plan information available

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ONEiO Features

Popular features found in Integration
API
Configurable Workflow
Dashboard
Data Connectors
Data Extraction
Data Import/Export
Data Management
Multiple Data Sources
Reporting/Analytics
Third-Party Integrations
Web Services
Workflow Management
More features of ONEiO
Access Controls/Permissions
Activity Dashboard
Configuration Management
Data Mapping
Data Synchronization
ETL
Incident Management
Integrations Management
Inventory Management
Metadata Management
Monitoring
Pre-built Connectors
Problem Management
Real-Time Updates
Reporting & Statistics
Search/Filter
Support Ticket Management

ONEiO Integrations

ServiceNow

Slack

Zendesk Suite

HubSpot Service Hub

Dynamics 365 Business Central

Jira

See all 29 integrations

ONEiO User Reviews

Overall Rating

4.5

Ratings Breakdown

55%

45%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.7

Functionality

4.2

Simo S.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed April 2020

ONEiO review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup / maintain and support response times are good

Cons:

Undocumented features and it could be more self-service oriented

Tom F.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

ONEiO is leading the market for IAAS

The best, Excellent !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flat rate for connections, plentitude of connectors

Cons:

Nothing i did not like, all features are cool and work as designed

Omers G.

Verified reviewer

Information Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy To use Good Customer Support Fast response

Cons:

No direct contract, Required partners for contract.

Antti P.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed October 2022

ONEiO review

Extremely pleasant, one of the best of my career.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, excellent support and collaboration, flexibility of the software.

Cons:

Multi-domain and some reporting could be improved. These are quite minor issues at the moment though.

JAnne M.

Verified reviewer

Information Technology and Services

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed April 2023

my 3 cents

Our customers seem to like it

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It helps a lot with the monitoring, message queuing and alerts, although the implementation pre-work, ie mapping of message content from the other end, still needs to be done and if/when there are complexities the job can still be difficult.

Cons:

As a resell partner, the new sales commission invoicing is causing extra hassle

April G.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2020

Good alternative for integrations

So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great! Overall, my experience with ONEiO has been pretty positive.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

A great feature of this product is that you can easily see when a message fails and the messages stay queued up and are not lost, which is very beneficial when there is a problem in the integration, because the sent data is not lost.

Cons:

It would be nice if there was easier ways to copy configurations from one QA to another to minimize the amount of support involvement that we need

Mathias Djurhuus C.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed February 2020

SKAT ONEiO

We're using ONEiO to integrate both in and out of the organization. It's been amazing not having to worry to much about the API's! We've had great success integrating our "Remedy ARS 19.8" and our DevOps "Jira" instance which made DevOps really happy because they could continue using their own tool.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

After learning how the software works and which mappings does what it's fairly simple to setup an integration, I think the webinar(s) I attended was great and it helped me move forward with a totally unrelated integration between Remedy ARS 19.8 and 4me

Cons:

Recently had a problem where values with square brackets couldn't be used, but our supplier (VisionWillov DK) send a request to get these values to work and [SENSITIVE CONTENT HIDDEN] fixed it pretty fast, great work [SENSITIVE CONTENT HIDDEN]

Reasons for choosing ONEiO

Sadly I wasn't a part of choosing ONEiO, but I've been super happy about it since I heard that there was no need for API's :P

Reasons for switching to ONEiO

Technically we're still using our old broker for some integrations, but the long term plan is to move ANY integration to ONEiO and keep them all there for easier access and administration

Tommi K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Great solution for integrating

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ONEiO is really easy to learn and its usability is great.

Cons:

Some features that help you move changes between test and production could be added.

Verified

Reviewer

Information Technology and Services

2-10 employees

Used other for free trial

Reviewed December 2018

New Markets

Our overall experience is that we have found the ONEiO to be very receptive to our needs and have provided the best service, despite time zone issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ONEiO is an excellent solution and can be easily configured to meet your requirements. We are more than happy to recommend ONEiO to any of our customers.

Cons:

The solution could be further improved with drag and drop technology

Verified

Reviewer

Information Technology and Services

5001-10000 employees

Used monthly for less than 12 months

Review source

Reviewed April 2020

Great for linking multiple systems