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5
4
3
2
1
Ease-of-use
4.3
Customer Support
4.7
Value for money
4.5
Functionality
4.5
"Onboarding Packets – automatically send a welcome packet when a new client signs up or subscribes to BusyPaws as a user"
"The low introduction rate and discount was 100% the winning factor compared to other programs -- as well as transparent pricing without having to talk to a rep."
"Thanks to the reporting, I learned some interesting demographic data that I'd hadn't seen prior and that a good majority of my clients are retired. "
"I originally started with the lowest-tier plan, which included no directed onboarding aside from some links (even 20 minutes talking to someone would have made a huge difference) and no access to a live person for support when something appeared to not be working properly were the most frustrating things for me. While the Q&A catalog is helpful, it’s not sufficient when something isn’t working as described."
"NO support for the lowest tier plan ($35/month), they break parts of the product & refuse to tell me how to fix it, can't sync with multiple calendars, payments are slow, no option for overnight pet sitting in the clients home"
"There is a “work around” for pricing, depending on your pricing policies, however, they do have an upgrade for “dynamic pricing” but I really cant afford it right now."
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