All BusyPaws Reviews
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BusyPaws Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.7
Value for money
4.5
Functionality
4.5
Pros
"I also love how easy it is for my team to manage their bookings and send client follow ups, it's saved me a lot of time and energy. "
"Onboarding Packets – automatically send a welcome packet when a new client signs up or subscribes to BusyPaws as a user"
"The 30 day free trial has been so valuable to take my time ensuring the software will work for my business, and I have gotten prompt responses from BusyPaws whenever I had a question or status update."
Cons
"NO support for the lowest tier plan ($35/month), they break parts of the product & refuse to tell me how to fix it, can't sync with multiple calendars, payments are slow, no option for overnight pet sitting in the clients home"
"I originally started with the lowest-tier plan, which included no directed onboarding aside from some links (even 20 minutes talking to someone would have made a huge difference) and no access to a live person for support when something appeared to not be working properly were the most frustrating things for me. While the Q&A catalog is helpful, it’s not sufficient when something isn’t working as described."
"There is a “work around” for pricing, depending on your pricing policies, however, they do have an upgrade for “dynamic pricing” but I really cant afford it right now."
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