All BusyPaws Reviews
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BusyPaws Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.7
Value for money
4.5
Functionality
4.5
Pros
"Being able to seamlessly book people into classes and handle payment with very little hands on effort after set up is an incredible feature."
"I also love how easy it is for my team to manage their bookings and send client follow ups, it's saved me a lot of time and energy. "
"Onboarding Packets – automatically send a welcome packet when a new client signs up or subscribes to BusyPaws as a user"
Cons
"NO support for the lowest tier plan ($35/month), they break parts of the product & refuse to tell me how to fix it, can't sync with multiple calendars, payments are slow, no option for overnight pet sitting in the clients home"
"I originally started with the lowest-tier plan, which included no directed onboarding aside from some links (even 20 minutes talking to someone would have made a huge difference) and no access to a live person for support when something appeared to not be working properly were the most frustrating things for me. While the Q&A catalog is helpful, it’s not sufficient when something isn’t working as described."
"There is a “work around” for pricing, depending on your pricing policies, however, they do have an upgrade for “dynamic pricing” but I really cant afford it right now."
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