All CaseMap+ AI Reviews
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CaseMap+ AI Reviews
Reviews Summary
Overall Rating
3.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.4
Customer Support
3.3
Value for money
2.9
Functionality
3.6
Pros
"For big cases, it is a fantastic tool to keep track of facts, people involved, timelines, etc, and create visuals of how the who's, whats, and whens are related."
"For complicated cases or cases involving a large amount of people or details, this is a fantastic tool for creating visuals and organizing information."
Cons
"Some major deficiencies: It has taken months to try and upload all of my case documents; it lacks the Adobe integration that allowed me to Bates stamp my documents and then send them to CaseMap, straight to the documents index/spreadsheet - as a small firm, this saves me hundreds of hours per case; many of the links are broken or don't work as well such as creating a fact from a document; support is useless - as a longtime CaseMap user, I seem to be more knowledgeable; finally, I have confidentiality concerns with it being cloud based that I do not feel are adequately addressed."
"Data storage security failed us - they lost all data entered for an entire case and could not recover it."
"I called customer support, and discovered I have to go back a screen to addd a document from a side menu in the same window where I sign on to the case. But adding a person was done from the main window using a button on the top. Why this inconsistency? Why not have a consistent and intuitive interface?"
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