All Centerbase Reviews
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Centerbase Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
3.8
Value for money
4.1
Functionality
4.2
Pros
"it centralizes key law-firm operations in one platform—combining case/matter management, time tracking, billing, and document handling in a way that reduces friction across teams."
"Centerbase is the right choice for mid-sized firms (10–50+ users) that have outgrown "entry-level" cloud software and need robust reporting and custom workflows. If you are a solo practitioner or a very small firm, the complexity and cost might be overkill."
"Centerbase centralizes accounting, billing, and practice management in one platform, making daily operations more efficient"
Cons
"The reports often do not function, the slowness of the product is a constant issue, obtaining a conversation with support staff that can understand and address our issues has been nearly impossible."
"Occasional system slowness, particularly during peak times, and a lack of clarity on new features and their impact on existing workflows."
"Centerbase signed a written agreement to lock in the rates in perpetuity, then updated the terms and conditions (linked) as part of the annual invoice which stated they could increase rates and told my firm that they could no longer honor our agreement."
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