All Neos Reviews
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Neos Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.4
Value for money
4.2
Functionality
4.2
Pros
"It helps our teams stay aligned, keeps cases moving, and provides consistent data we can rely on."
"Everything I can think of is organized, and the ability to create custom tabs for your law firm is really helpful."
"Our firm needs more support to know how to use unused features and learn how to customize even more so the software is more beneficial to us."
Cons
"The biggest downside has been around integrations and responsiveness. Despite submitting a simple request for read-only API access, we haven’t received any response for weeks."
"Sometimes we have issues with the merging on the email app with tagging, but not much."
"The text also does not appear on a clients page."
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