NetDocuments 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

NetDocuments

4.2

(50)

Pricing

Pricing available upon request

About NetDocuments

NetDocuments is a cloud-based document management platform designed for legal professionals. It organizes, collaborates, and streamlines workflows while maintaining security and compliance standards. It is used by law firms, in-house legal teams, and public sector legal departments to centralize document management and safeguard sensitive information. The platform includes features such as document version control, advanced search tools, and automated email filing that categorizes messages by client, matter, or topic.

The platform offers various tools for document bundling and an AI-powered assistant that extracts answers from documents. Users can also create custom legal workflow applications using its AI App Builder. Additionally, NetDocuments provides various security features including data loss prevention and ethical walls to ensure confidentiality and compliance. Its cloud-based design allows access to documents from any device, providing consistent availability for critical information.

NetDocuments Screenshots

NetDocuments Pricing and Plans

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Free Version

Pricing available upon request

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NetDocuments Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of NetDocuments
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Assignment Management
Audit Management
Audit Trail
Batch Processing
Business Process Automation
Case Management
Chat/Messaging
Client Portal
Commenting/Notes
Communication Management
Compliance Management
Configurable Workflow
Content Library
Content Management
Customizable Branding
Customizable Fields
Data Capture and Transfer
Data Extraction
Data Import/Export
Data Recovery
Data Security
Data Storage Management
Data Synchronization
Digital Signature
Document Automation
Document Capture
Document Check-In/Out
Document Management
Document Review
Document Storage
Drag & Drop
Email Management
File Management
File Recovery
File Transfer
Filtering
For Legal Professionals
Forms Creation & Design
Forms Management
Full Text Search
Indexing
Information Governance
@mentions
Metadata Management
Mobile Access
Offline Access
Optical Character Recognition
Process/Workflow Automation
Progress Tracking
Project Management
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Routing
Search/Filter
Secure Data Storage
Shared Inboxes
Single Sign On
SSL Security
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Text Editing
Text Extraction
To-Do List
Two-Factor Authentication
Workflow Configuration
Workflow Management

NetDocuments Integrations

Microsoft Word

OneLogin

Xakia

RazorSign

Microsoft Excel

Microsoft PowerPoint

See all 32 integrations

NetDocuments User Reviews

Overall Rating

4.2

Ratings Breakdown

56%

26%

10%

Secondary Ratings

Ease of Use

4.2

Value for money

3.9

Customer support

4.0

Functionality

4.1

Joshua F.

Verified reviewer

Law Practice

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2023

NetDocuments

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy to access documents anywhere that you have an internet connection. That's almost as good as using Google!

Cons:

Sometimes finding the documents you need can be challenging.

Jorge R.

Verified reviewer

Legal Services

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Netdocs Review

I would say overall I like Netdocs, it’s easy to move and create documents. I would give this a 9/10.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My company just switched to Netdocs and it’s much better than our old software. Favorite thing is users are allowed to delete their documents/versions.

Cons:

Thing people have complained in my company is saving a document to a workplace then trying to find the document. Users have trouble finding their created documents.

Reasons for switching to NetDocuments

We wanted a newer software to be able to use.

Jim M.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

DO NOT RECOMMEND NETDOCS AT THIS TIME

I cannot recommend NetDocuments, primarily due to excessive costs and inefficiency. One major issue is how the platform handles OCR: every OCR’d file is stored as a second version, which doubles storage usage and greatly increases expenses. With Worldox, OCR did not create duplicate files, which saved substantial disk space. For our small firm of 23 users, WITHOUT any of the AI features, NetDocuments costs nearly $30,000 per year for only 1.8 terabytes—an unsustainable price. Another serious drawback is the lack of efficient document and email previewing. Worldox allowed instant previews in a panel, making it easy to identify content quickly. NetDocuments forces you to open each file, and even then the preview pane often lags noticeably. This slows down workflow and makes daily tasks unnecessarily frustrating. While I understand that NetDocuments is cloud-based, so are Outlook 365 and Adobe Acrobat, both of which provide fast, seamless previews. If those services can optimize their systems for speed, NetDocuments should be able to do the same. Until NetDocuments resolves its OCR storage inefficiencies and significantly improves preview performance, I cannot recommend it for firms that value productivity and cost-effectiveness.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that my case management company (not NetDocuments) linked our software to their product has been helpful. I can press a button on my case management product and pull up all the documents associated with that case. Again, this is something the team from my case management program did.

Cons:

1. Very slow to preview - significant latency in just trying to look at a document 2. Very high price - approximately $30,000.00 annually for 1.8 terabytes of storage 3. Their OCR doubles your space requirements - need to pay for twice the space you need because the OCR Netdocuments uses is very inefficient in that requires that they need to save the OCRd version as a second version - very different than what Worldox used to use 4. Went from Worldox to Netdocuments. It is actually difficult to locate documents at times. This is leading to employees saving in file explorer

Reasons for switching to NetDocuments

We were told that Netdocs had purchased Worldox and that we would have to switch eventually. They provided us what we thought was a deal (less than $10,000.00) to convert our data from Worldox to Netdocs.

Kayleigh H.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

NetDocs: the Law Firm organizer!

Overall, we love netdocuments. It has been easy to train and implement and we have run into very little major issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, link system and functionality.

Cons:

Slow file upload with large batches, search function can be tricky.

Reasons for choosing NetDocuments

Better overall functionality and integration.

Matti M.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2021

Best document management system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

Cons:

Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.

Reasons for choosing NetDocuments

True cloud - iManage in the cloud means that someone installs and maintains a server just for you. In NetDocuments we don't have to worry about updates, since the system for all of their clients in the same vault is maintained together. They also have very good data center and backups (we reviewed their SOC report). Price - they gave us a better proposal

Reasons for switching to NetDocuments

We used a dated system installed locally and had to switch to something modern

italba F.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Could be better

over all it works, but it would be better if there were more short cuts, (ie drag and drop documents from ND to an email)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the best thing about net docs is that it is on the cloud.

Cons:

Our files in NetDocs are set up by folder structure. When our cases grow, it can get very confusing to see where documents are saved. I find myself having to keep clicking into subfolders. if there are documents in different subfolders but i want to add one document from one subfolder and a document from a different subfolder into an email, i am unable to to do that. when searching for a client file, the matter will not auto-populate if even if you type in the first couple of letters

Reasons for switching to NetDocuments

I moved firms and the firm i moved to worked with net docs, but i constantly find myself comparing net docs to worldox

Ann B.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Overall a good product, but with some glitches.

Overall, a good experience, but there are certain glitches that can be annoying. The file/subfolder issue described above is one. Also, when I move or copy files from one file or folder to another, I often get bounced back to the home page, and I have to re-open the case I was working on. Also, as mentioned, the system times out too fast, and should not time-out at all if I'm actively working in the file.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive search tools allow you to search for key terms across all files quickly and easily. It also has an option to recall recent documents that comes in very handy.

Cons:

The "per-named" file folders do not have an option to create subfolders within them. For instance, the pre-named file folder for Deposition Related does not allow me to create a subfolder within (i.e. a separate folder for each deponent). In order to do that, I have to create a separate folder for Deposition Related, then add subfolders within that folder. This results in duplicate folders/locations, so I end up with a file called "Deposition Related" then a separate folder entitled "Deposition Related" within which I can then create the necessary subfolders. It's very clunky. Also, the ND sessions time out too fast. Even when I'm actively working within a case, the system will "time out" forcing me to log back in. It is annoying and disruptive.

Maggie S.

Verified reviewer

Law Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Excellent Organization and Sharing Platform

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

NetDocuments provides an application that is easy to navigate for thousands of documents, including all different file formats.

Cons:

On occasion, NetDocuments struggles to find certain files through its search feature, such as emails with certain phrases in their titles.

Maddie L.

Verified reviewer

Legal Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Exceptional Experience with NetDocs for Document Storage

overall experience with NetDocs is great. I use it everyday for work and I have not had any major issues with the program. Only good experiences for using it for about 5 years. It is one of the most important software programs we use at our organization to keep our day-to-day flow going.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how organized and secure NetDocs is for myself and my organization for document storage. It's super easy to use for my own personal work and to collaborate with other team members, which is super important.

Cons:

the only con was lack of integration into the new Outlook, but I do think the issue of integration has been dealt with and fixed. :)

Billy L.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

NetDocuments - document management that works

Seamless efficiency improvements are what NetDocuments can achieve, if you work in a legal practice and need document storage and management. Also note that it works best integrated with Microsoft products in my opinion.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Netdocuments makes document saving, editing, and storage a far more efficient process. 1. Making changes to a document saves a new version and leaves an audit trail, so you can see previous versions and who edited what 2. You can share external links to netdocuments files, which is very helpful 3. The organisation of documents is done very well. The folder structure is easy to read and navigate 4. The integrations with Microsoft products are done very well. It's completely seamless and integrates into my workflow perfectly

Cons:

1. The service goes down occasionally, but this is usually resolved quickly 2. To my taste, the UI is a bit clunky in places and things can be hard to search for.

Showing 1 - 10 of 50 Reviews

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