All Chatway Reviews
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Chatway Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
5
Customer Support
4.8
Value for money
4.9
Functionality
4.8
Pros
"We implemented Chatway to simplify support across our website, email, and social channels, and it has done exactly that."
"The only feature I would love to see added in the future is a voice AI agent for handling phone calls as well"
"Chatway Live Chat has been a game-changer for our customer service, making real-time interactions with clients seamless and efficient."
Cons
"The only downside of Chatway is the fact that the free plan is limited, and there is no description of what the paid plan entails."
"I'm not always near my computer or mobile device due to other responsibilities."
"I wish it could say what I don't like about it BUT I have nothing to complain about other than I need to know how to run the plugin better..."
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