All Comm100 Reviews
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Comm100 Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.6
Value for money
4.4
Functionality
4.5
Pros
"Our customers are smart; they are doing their homework, but sometimes just need our validation to guide them to the right product or to help them get the best data from their instrument."
"From selection to training to implementation and support, Comm100 is one of the top platform providers we use in our business."
"Comm100 is one of the premium live chat and customer support software I've ever used with all advanced feature and seamless integration with other third parties softwares and websites."
Cons
"Our biggest challenge by far isn't with the Comm100 platform, it's with "chat" in general as a mindset change internally."
"Even though we implemented chat 6 years ago, we still struggle to implement it properly with our teams."
"It does not give the dashboard view which is available on the website"
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