All get.chat Reviews
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get.chat Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.5
Value for money
4.7
Functionality
4.7
Pros
"get.chat allows me to connect with customers via live chat which solve issues rapidly."
"The platform offers a multimedia functions such as chats, file sharing, document storage with its integration as communication channel for the organization."
"get.chat is an instrumental chatbot with immense capabilities, one main feature about the tool is the ability to collaborate between agents, several agents can log on the chatbot and collaborate on a certain issue, this enhances team work and productivity, also the customer support of the tool is perfect as users can text for help and reach the support team at any time."
Cons
"get.chat comes with limited customization options unlike other chatbots, also there is limitation on ability to share files and documents with the tool."
"get chat comes with a free plan, this plan is obsolete in a way as it keeps backing up and updating almost every time, i feel like it is unstable and incompatible, also lacks may intricate features as the premium one."
"However, some disadvantages that must be taken into account include the restricted automation capabilities, customization possibilities, and limitation file size. Although it does provide good customer service, it is not always accessible."
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