SmartAddresser 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

SmartAddresser

4.6

(34)

Pricing

Starting at $170.00 per month

About SmartAddresser

SmartAddresser is a mailing solution that enables government agencies, universities, nonprofits and other organizations to manage sorting, job scripting, printing, address verification, and other activities. The application allows businesses to generate postal documentation and attach information related to route and line-of-travel (LOT) sequence to mails via a unified portal.

SmartAddresser enables administrators to send marketing mails and sort postcards, letters, and parcels. Its built-in print layout assistant lets users create mailing labels, endorsement lines, package markers and barcodes for parcels, envelopes and other mails. Features include database sorting, IM barcodes, repositionable notes, data backup, field parsing and mapping, return address library and more. Additionally, supervisors can detect and remove duplicate entries, search and replace records and merge/purge details.

SmartAddresser lets managers create and view reports to streamline mailing operations. Pricing details are available on request and support is provided via phone and email.

SmartAddresser Screenshots

SmartAddresser Pricing and Plans

Starting price: $170.00 per month

Free Trial

Free Version

Basic

$170.00

per user, per month

No plan information available

SmartAddresser Features

Popular features found in Mailroom Management
Alerts/Notifications
Barcode/Label Management
Intelligent Mail Support
Package Tracking
More features of SmartAddresser
Address Validation
Autocomplete
CASS Certified
Contact Database
Contact Management
Data Cleansing
Data Quality Control
Duplicate Management
Geolocation
Job Management
Match & Merge
Metadata Management
NCOALink Processing
PAVE Certified Presorting
Reporting/Analytics

SmartAddresser User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

21%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.7

Functionality

4.3

Meherun R.

Verified reviewer

Human Resources

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed January 2022

It was a great mailing software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great packages, easy to use. Perfect for a bit tech savvy but easily manageable for newcomers too.

Cons:

Nothing much to complain about. Their customer care could be a bit more faster.

Shannon J.

11-50 employees

Used daily for more than 2 years

Reviewed May 2018

Great customer service-very user friendly product

We could not operate as smoothly or complete our mailing restrictions and paperwork without it. We have been solicited by several other software companies, some which are less expensive, but our team prefers Smartaddresser.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and how available their support team is when needed. We like the emailed updates and downloads instead of waiting for them to be mailed by the post office.

Cons:

Maybe the restrictions to having the software on one computer, but we understand the reasoning behind that.

Vendor Response

Shannon! Thank you for your feedback - we appreciate you too. We are very proud of our support team - the best in the business - and I will forward your comments to them. They always appreciate hearing from satisfied customers. Thank you too for your continued support, Regards, Tony

Replied June 2018

DONNA W.

Marketing and Advertising

Self-Employed

Used daily for more than 2 years

Reviewed May 2018

I am happy with it as far as uses it. The cost how ever is kinda over priced.

The ease of processing a mailing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software most of the time is fairly easy to use. If you have a problems you can call or e-mail with questions and they will help you.

Cons:

I do not like that most items are seperate prices. That you have to have add ons for certain items that should be included in the regular software.

Vendor Response

Thanks for your feedback Donna. I will have your account manager review your account and reach out to you to discuss your assorted products and prices. We're happy to hear that you find our support team so helpful.

Replied June 2018

Michael D.

Information Services

11-50 employees

Used daily for more than 2 years

Reviewed May 2018

Smartaddresser 2020 is a common sense software that meets all the USPS sorting needs of my company.

Lower postal rates, list editing, list manipulation, data massaging and ease of use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is not bloated with options I don't need. It doesn't force me into workflows which I like. I'm able to bring my data in, make edits and perform functions with its powerful foxpro engine. When I'm done editing the sorting is easy and the options are common sense.

Cons:

The software gives errors when I try to sort and I have to close and reopen on almost every list I sort. This is annoying because we sort a lot of lists daily. I've never been able to work the issue out with support.

Vendor Response

Michael - thank you for your great feedback, it is very much appreciated!

Replied June 2018

Katrina B.

Printing

11-50 employees

Used daily for less than 2 years

Reviewed May 2018

Offers comparable functions and plug-ins to competition. Excels at EDDM/simplified.

If you have a mailing background with other software this is easy to learn. Similar features. It has an excellent simplified address engine/database.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The EDDM/simplified functionality is exceptional. The scaled down interface is easy to use and puts the basic meat and potatoes of mailing right at your fingertips. Advanced users can alter reports and labels. Customer/Tech support is very good.

Cons:

Sacrifices many advanced reporting, database, and format features. The support website is still being fleshed out. There are some tutorials but no user forums or online learning sessions/webinars. Pricing could be more competitive.

Vendor Response

Thank you for your feedback Katrina, it is much appreciated! Within the next couple of weeks we will be launching a new Support portal for our customers, so look out for an email announcement soon.

Replied June 2018

marcy W.

Printing

51-200 employees

Used daily for more than 2 years

Reviewed May 2018

any issues i have the support team is fantastic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it is easy to use and understand. Support team is always there when needed and never have issues when submitting to the post office. Always error free in upload

Cons:

Have continual problems with the drop shipment paperwork. Support team helps as best they can but the drop shipment background always disappears when printing it out. Was hoping a patch could resolve it but as of yet nothing.

Vendor Response

Thank you for the great feedback, Marcy. I will pass on your comments to the support team, and forward your note about the paperwork to our dev team for review, We appreciate your business and look forward to many more years supporting your company.

Replied June 2018

Robert F.

Verified reviewer

Printing

11-50 employees

Used daily for more than 2 years

Reviewed June 2019

Smart soft

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is unparalleled and report generation is easy.

Cons:

It should include command structure for creating and implementing the basic scripts needed to customize the app

Reasons for choosing SmartAddresser

Ease of report generation

Reasons for switching to SmartAddresser

Saw a demo at trade show

Vendor Response

Thank you Robert, our support team will be thrilled to hear that you think so highly of them. They really do care about each and every customer, and pay detailed attention to each support request.

Replied June 2019

vicki c.

Marketing and Advertising

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed February 2018

wonderful, helpful, efficient, intelligent, English speaking, kind, resourceful,

amazing, incredible customer service. The software stuff is great, but without people behind the scenes helping customers like me-it would be an epic fail. Maybe some people can figure all this computer lingo out on their own, but I honestly admit I am not one of them. I 100% rely on your customer service team and they have never let me down !!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At any time I can call and get amazing customer service. I do not get a computer prompt, I do not get rerouted a thousand time-I get genuine, helpful advice from intelligent individuals that are kind and professional. As you are probably aware, the mailroom is a very time sensitive department. I do not have time to sit on hold or wait for long periods of time to receive assistance-and that is what you have going for you. Your people are speedy and efficient. Please know that just my needs alone have earned them all a raise !! I would not be able to do my job as efficiently as I do, if it were not for your customer service dept. (primarily Greg)

Debbie G.

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Reviewed June 2018

Customer support is fantastic! They will even help walk you through a difficult situation.

It is an indispensable part of our comany because it is mandated by the USPS. It is the heart of our services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support. They are always available and ready to help. The way that they design their qualification reports is done very well. The continuous running total is very helpful.

Cons:

Some of the error messages are misleading or too technical. Hard for the average person to understand.

Vendor Response

Thank you Debbie! I'll pass on the kind words to our support team. They love to assist and get feedback. As for the error messages, we've recently created a new user guide for reference. Reach out to support and they will be happy to share it with you.

Replied June 2018

Stephen D.

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Best Solution for Us

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The team at datatech has helped us to script out our processes and as a result, we've been able to process more campaigns faster than ever. The support team is fantastic and helped us solve every challenge that came up. Out of the box it worked great, but the value for us has increased dramatically as we've been able to customize the software around our workflow.

Cons:

The updates are large and annoying to install. Overall not a big deal

Vendor Response

Thank you for your kind words Stephen. I will pass on your compliment to our Support team - we are happy to help!

Replied November 2018

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