All Snap Survey Software Reviews
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Snap Survey Software Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.8
Customer Support
4.6
Value for money
4.2
Functionality
4.1
Pros
"SNAP meets our needs for surveys but the primary reason for this review is the amazing support I have received from the support desk EVERY time I have reached out."
"I like that the web platform allows for easy access to download all surveys, there is some customization of reports, and being able to distribute the survey in various forms of media is appreciated."
"Very positive - a strong catalogue or question types together with branding capabilities has meant it has always met our client requirements"
Cons
"Snap desktop software "breaks" the survey often and creates the need to manually download and import survey responses. Once this happens, it has to be done manually for the life of the survey."
"Creating custom reports is difficult and the learning curve is steep."
"Custom reports are too hard to create and so it has been nearly impossible for us to use Snap to provide reporting for clients on the spot on projects."
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