All 800response Reviews
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800response Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.9
Value for money
4.3
Functionality
4.6
Pros
"Call tracking, recording, consumer profiling and integration with our contact center platform are all outstanding features at 800 Response."
"Response tracking system is terrific and and call recording allows us to review and make sure the clients employees are handling calls correctly."
"We use the product to route calls from our 800 number to our closest stores and the quality of this service has been the best we have had"
Cons
"The cost."
"Good customer service but not a good platform"
"It did not happen often, but when it did it cost us time trying to track down the problem."
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