All Bloomreach Reviews
56 results
Sort by
Bloomreach Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.9
Value for money
4.6
Functionality
4.6
Pros
"I've been using Bloomreach platform for the last 3 years in a high scale business (retail, 20+ markets) and it proved both on Bloomreach company and platform side to be reliable partner that helps a lot to develop business and drive revenue and customer retention."
"Solution is on the pricy side, but is worth the investment considering the performance and range of use cases covered."
"We want to rely on this more and it could be solved via environmental variables (profile and project attributes and conditions)."
Cons
"Single Customer View card is very simple, not very informative in terms of customer value summary (i.e. CLV, probability to buy, recommended products)(-) there could be more educational or how-to materials, webinars (there is Academy but it's paid) to learn more how to take full advantage of the platform(-) experiments module is not scalable - can't run one test on multiple pages i.e. PDPs (each page is separate test)"
"As we are insurance company, we are missing Bloomreach's integrations for other communication channels e.g. phone calls (call centre), post, etc."
"Our business is complex and Bloomreach doesn’t have support for all our needs"
Have you used Bloomreach and would like to share your experience with others?
Wondering if Bloomreach is right for your organization?
Our Web Analytics Software selection experts can help you in 15 minutes or less.