All Brand24 Reviews
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Brand24 Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.5
Functionality
4.4
Pros
"It seamlessly integrates real-time tracking with excellent visualization, making it easy to identify trends, measure campaign success, and spot potential reputation issues before they escalate."
"I also value the Storm Reports that highlight trending discussions and hot mentions — especially useful for tracking competitors. And I love the comparison features, which let me analyze our brand against others and gain valuable marketing insights."
"Reporting is amazing, except the part that there is no page of the mentions like if there could be an option to add in the report all mentions"
Cons
"Additionally, the setup for custom reporting templates can be slightly less intuitive than other areas of the platform, requiring a small learning curve to fully master."
"There is no way to do bulk tagging (tagging multiple mentions using filters, for example tagging 1000 mentions from a filter that has the words red {NOT} blue."
"Users sometimes complain that posts or mentions from certain platforms are missed, or that there are blind spots in source coverage."
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