All BestNotes Reviews
198 results
Sort by
BestNotes Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.6
Value for money
4.5
Functionality
4.4
Pros
"Also, we are able to streamline our business model (contact management, schedule management, documentation, administration, billing, outcomes management, lab ordering, etc) thanks to how easy it is to integrate with other services."
"It is clear that customer service is a true priority for BestNotes, and their partnership has allowed us to spend less time troubleshooting and more time focusing on client care."
"I appreciated that BestNotes is HIPAA-compliant and makes documentation much faster, which gave me more time to focus on clients instead of paperwork.”"
Cons
"Some features feel unintuitive, requiring extra clicks or searching through menus just to complete simple tasks. Because the layout isn’t very streamlined, it can be frustrating for new users and time-consuming for busy professionals who need to document quickly."
"We had to keep lots of files locked behind closed doors and always had to worry about file that might go missing. And the cost of storing all of those hard files for years and retrieving them from storage was a hassle. "
"The user interface is simple, but it is functional There are many products out there that are sleek and have glossy UIs, but underneath the structure of the product is not as sound in delivering what you need and they charge a lot more."
Have you used BestNotes and would like to share your experience with others?
Wondering if BestNotes is right for your practice?
Our Mental Health EHR Software selection experts can help you in 15 minutes or less.