All EZClaim Reviews
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EZClaim Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.6
Value for money
4.5
Functionality
4.4
Pros
"The new program is able to do the electronic billing directly from the program and autopost ERAs directly into the software, which is a really great feature and saves time on manual data entry."
"One feature change in particular that added a great deal of extra work for our business is that copays and payments made upfront in the Ezclaim Scheduler are not automatically carried over in the claim creation."
"We loved many of the features of the desktop version and wished they translated to the online version, i.e. waitlist, reminders, messaging. "
Cons
"We bill once each month rather than daily or weekly so for us this added extra time, confusion, and human error trying to go back and make sure all the copays got applied to the claims correctly. If not careful, it can be easy to forget to apply a copay or upfront payment with the new process. "
"We have a local version. But to get upgrades for it, we have to subscribe to a yearly support fee that is very expensive, for a company that only has had to use support a few times."
"Now that it is online, there are features that are no longer available that should be, i.e. waiting list, reminders, messages. "
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