All Waystar Reviews
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Waystar Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.3
Value for money
4.2
Functionality
4.4
Pros
"We receive timely notifications via email when enrollments are due, which makes keeping up with all of the insurance companies easier."
"I think that it is nice to have the option to take payment easy for patients and be able to show them even the break down of a payment plan so easy."
"I love how convenient the software is to monitor payment plan declines and how easy it is to edit a payment plan."
Cons
"Overall, we have been less than completely impressed with Waystar. Although it's easier than our previous software, it gets very cumbersome when looking for a particular claim and its actual outcome. "
"It just seems like the customer service representatives just want to close the case, not actually fix the problem. "
"Waystar falls short in terms of customer service support. "
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