All WebPT Reviews
478 results
Sort by
WebPT Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.1
Value for money
4
Functionality
4.1
Pros
"The scheduling module was easy to navigate, making recurring/group appointments was simple and I liked having the option of deleting the entire group of appointments or on an individual basis."
"It is thorough and offers a lot of options for reporting on findings from a session."
"Connection to the billing software (Therabill) is convenient."
Cons
"Worse thing, they charge for patient appointment reminders huge that we end up spending hundreds of dollars each month just to send reminders for patients."
"During that time, we have at least one major outage every quarter, where the system has been down for over a day, impacting my physical therapy clinic."
"Additionally, there were issues with their billing process. Despite providing our credit card for monthly payments, they failed to charge it for several months without notifying us. When they eventually realized their mistake, they demanded a substantial lump sum payment without offering a reasonable payment plan."
Have you used WebPT and would like to share your experience with others?
Wondering if WebPT is right for your practice?
Our Physical Therapy Software selection experts can help you in 15 minutes or less.