--- title: "Fonteva for Associations Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fonteva for Associations. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fonteva for Associations is a good fit for you!" source_url: "https://www.softwareadvice.com/membership-management/fonteva-membernation-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [Fonteva for Associations](https://www.softwareadvice.com/membership-management/fonteva-membernation-profile/) / Fonteva for Associations Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. 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[Overview](https://www.softwareadvice.com/membership-management/fonteva-membernation-profile/) Reviews [Alternatives](https://www.softwareadvice.com/membership-management/fonteva-membernation-profile/alternatives/) # Fonteva for Associations User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 88 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 63 reviews (72%) - 4 stars: 21 reviews (24%) - 3 stars: 2 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The relational nature of this complex database allows for ample opportunity and an increasingly stronger, more engaging user-experience for your association's members. - We have been able to manage the databases of up to 8 organizations under one business account. - Fonteva for Associations offers an all-in-one, scalable solution for managing associations of all sizes. Though it requires time and effort to master, the platform's flexibility and depth of features make it a great choice for associations looking to streamline operations and improve member engagement. ### Most mentioned cons - Emailing through the database is flawed as formatting gets screwy. ## Fonteva for Associations customer reviews Showing reviews 1-25 of 88 (page 1). ### Great product - Overall rating: 5/5 - Reviewer: Mary Rose R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing software for membership services. Easy to use for staff and pull live member information #### Cons Handling duplicate accounts and catching them early --- ### A solid Salesforce based AMS - Overall rating: 4/5 - Reviewer: Yimang C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend this to any organization that is looking for an AMS. The ecosystem I mentioned above is the reason that will sure your organization is in the good hand and win in the long run. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The first and major reason is MemberNation by Fonteva is based on Salesforce, no chance it will be bought out or merged by another company. Second reason is Fonteva provides the bridge that makes it easy for nonprofit organization to use Salesforce to handles its membership, events, community and other functions of a modern organization. Third reason is Salesforce, like Apple, has its own AppExchange market (think it as Apple's App store), if there is any need not covered by Salesforce and Fonteva, there is probably an app for it in the AppExchange market. It is like you have three vendors working on you. This ecosystem is what makes Apple successful, and it will make Salesforce and your AMS successful. It will always be up to date. Last reason is there are a lot of vendors supporting integration with Salesforce/Fonteva. #### Cons Because AMS by its nature is one size fits all, so some more or less customization might be required. Fonteva has its own Join Process, it is flexible enough to match 95% of our existing membership process, we have deal with that 5% by changing our business process. --- ### Fonteva for Associations Review - Overall rating: 5/5 - Reviewer: justin C. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ease of use. Flexibilty for users and easy to navigate. #### Cons Contact bugs and custom fields that break during updates. --- ### Amazing AMS with expandability due to the Salesforce platfom - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered A solid platform for associations to manage and improve their processes from. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Solid well laid out financials to rival the best finance systems Extebsability of all objects - ability to add fields and formulas #### Cons Member portal is not quite as flexible as a full CMS No VAT inclusive pricing Not completely written in lightning yet --- ### a good options for the people (students and researchers) and organitazions that must tools quickly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered It offers me the possibility of doing activities in several programs, which is very important for me, since I can take advantage of each of the particular skills of each software and generate a better product. all through a cloud of data #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Infinite possibilities of exchanging truthful information at the right time and with the option of choosing the right tool. Is a very flexible application that presents multiple users with tools to manage a group of employees linked through the cloud, skipping distances and thinking. the app allows you to focus on a shared goals. They overcome the rigidity of a software and develop many app that evolve together with the users and their experiences, they honestly guarantee the success. An excellent option for companies that visualize the need to adapt to the digital era #### Cons The registration process, It can be a little common and tedious that´s all. fonteva does not present cons against which to be alarmed. The app depend on an excellent infrastrutura of data and speed of communication, which becomes very difficult for the countries with deficiencies in the web infrastructure --- ### Great Ease of Use and Configurable - Overall rating: 5/5 - Reviewer: Jeremy W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered We have worked with some great staff at Fonteva who have made my experience good so far. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The product is very user-friendly and easy to navigate. On top of free Salesforce Training, Fonteva has their own training which is great for Admins or average users. With that training it becomes easier to build and expand your environment. #### Cons Your Fonteva environment does require a lot of maintennce. So plan to have dedicated staff to take care of those weekly, monthly, or quarterly tasks. --- ### Association management out of the box! - Overall rating: 5/5 - Reviewer: Mike P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered 10/10 so far! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fonteva extends an already great product, Salesforce, in ways that make sense to me. Membership management is build in, as well as a store, and very robust event builder. Honestly, Fonteva is my first experience with Salesforce so I can't contrast it with vanilla SF that well. What I CAN compare it to is Dynamics, which is very clunky in my opinion. My role is mostly administration so what concerns me is primarily the user management, which is much easier to get along with on SF/Fonteva. Something I've noticed is a lot of the features we've had to develop in-house for dynamics are already present in Fonteva. I imagine this is going to give us more time to concentrate on our data rather than redeveloping the wheel. Our support from Fonteva has been top notch. I've attended their admin training, which more or less walked us through a simple SF implementation and Fonteva setup. The class was fast paced but very easy to follow. Our instructor was knowledgeable and slowed down when necessary to answer questions thoroughly. #### Cons I can't think of a single detractor. Maybe a year or so after we've fully implemented Fonteva I can update this review. --- ### I have nothing but positive things to say! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered member benefits. Event creator. Online forums and communities. easy payments. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We just transitioned to Fonteva 2 months ago and it has been such a smooth transition. Love the events and ecommerce features. My members love the badge and community features! #### Cons I don't like not being able to delete accounts or contacts. Also with the data merge I have a lot of old accounts and duplicates. Wish there was a better scrub system initially. --- ### Makes operations easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Even the most technically challenged individual will understand how to use the software. The site is clean, straightforward and customizable for your respective organization. #### Cons Only thing i do wish is the ability to change titles of items like "notes" on internal profiles based on organizational needs. --- ### The rate with which I can spin up forms made life MUCH easier. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The out-of-the box functionality is very robust, and the customization options make most things possible. #### Cons There are some limitations that are defined by business rules that are hard to get around, but not for lack of trying. --- ### Product meets our business needs with out of the box functionality - Overall rating: 5/5 - Reviewer: Ivan M. - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Great app built on Salesforce. Streamlined manual processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MemberNation (MN) has proven to be an excellent AMS. The product is customizable, which allows Admins to configure the system based on their origination's needs. MN has allowed us to streamline processes that were once done manually. The Fonteva team worked diligently to help us reach our target go-live date. Our Business Analyst was crucial to the project's success, as he used his expertise to understand our business processes and guide our internal team on configuring MN. #### Cons Salesforce does have limitations on editing their managed packages which limits the Admin on certain configurations. However, we have found a work around solution for each of these limitations. --- ### MemberNation Review - Overall rating: 5/5 - Reviewer: Marisa B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fonteva is great for associations using Salesforce, or want to get Salesforce. This integrated system combines all our needs into one place. It also keeps us linked to other vendors, systems, etc, so everything is in touch with one another. For a more fluid process, this is highly recommended. #### Cons It can be a bit limiting in design, as customizations can be a bit tricky to accomplish. --- ### One of the best in the market - Overall rating: 5/5 - Reviewer: Mehdi A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Range of the solutions it provides for membership management. #### Cons Sometimes it's a little bit hard to customize. --- ### So far, so great - Overall rating: 4/5 - Reviewer: Jeanna R. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered As you know, migrating to a new membership database is tough! We were excited about the features and usability of MemberNation but nervous about the switch. Fonteva put two very capable data experts on the job, gave us access to applications, finance and product experts and walked us through a complicated SSO jungle. It was hard work but provided great reward. The training we received helped us to hit the ground running. Our PM followed through with the successful go live he promised. Best part? We got the control, functionality and scalability we wanted built on a best of breed platform. Every configuration is different as are org. needs and member constituency. But I think if you come to the table ready to roll up your sleeves, do the work and make your needs and requests known, you'll be pleased with the outcome. I'm looking forward to many years with the product and the talented folks at Fonteva. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the flexibility and the ability to make changes/ configurations as needed with or without assistance from Fonteva. #### Cons The report writer --- ### MemberNation Review - Overall rating: 5/5 - Reviewer: Greg H. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered The staff has been very knowledgable and guided us well through our implementation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration of the product with other salesforce applications is fantastic. The easy membership renewal process is a big improvement over past product. #### Cons haven’t experianced a major issue with the system. --- ### Strategically Sound App - Overall rating: 4/5 - Reviewer: Annette A. - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered As a Salesforce.com implementation partner I'm often asked to review and recommend apps and often then asked to implement that recommendation. MemberNation's presentation of itself as being able to fulfill XYZ is true, but for someone like me what matters is what is "under the hood." Only after a week long training can I truly appreciate the data architecture running MemberNation. It's complex but it needs to be given all the variables an association requires when it comes to managing memberships, events, pricing, communications with and among members, etc. Like any other strategically sound app, however, you will need someone on staff to manage the system post launch. This person need not be a Certified Salesforce.com Admin (although it helps). This person would, however, needs to understand and appreciate WHY the system is built the way it is and know how to work within its set structure. My in person training also allowed me to meet Fonteva staff responsible for certain functionality/apps within MN. I was thoroughly impressed both with the thoughtful and exited approach they take to advancing MN functionality and how brilliant these folks were of business processes (real day issues we face) and Salesforce. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 --- ### New Client - Overall rating: 5/5 - Reviewer: Aaron W. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered The fonteva staff have been excellent and helpful throughout our implementation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes Salesforce a useable solution for the non-profit membership based association. #### Cons Still in the implementation process but have not ran into any dealbreakers for our use cases. --- ### Great ASM Built Off of Salesforce - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used other for free trial - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros If you're used to the Salesforce product and you're looking for an AMS, this is the tool for you! Just like Salesforce it already has various products that directly integrate with Fonteva. #### Cons If you do anything else besides certification or association management, it may not meet ALL of your needs. Or you may need to pay extra for it. --- ### i have used MemberNation for about five months @ work - Overall rating: 4/5 - Reviewer: Pamela H. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros it is web based and intuitive, easy to access and easy to use for back end processes. setting up items, classes, stores, and event products is relatively straightforward #### Cons there are many add-ons required to satisfy our business requirements, additional user licenses are expensive --- ### System Review by Nikki B. - Overall rating: 4/5 - Reviewer: Nikki B. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered It's always challenging to switch software systems but once I started getting used to the new system things were much more simplified and streamlined. The capabilities in the technology are great and I am very excited to see what other possibilities are out there for our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros the new look and the better technology #### Cons The amount of steps between the Sales Order/Sales Order Lines and Receipts. --- ### Amazing Team, Amazing Product! - Overall rating: 5/5 - Reviewer: Lilly B. - Product usage: Used unspecified for unspecified - Reviewed: January 2015 - Review source details: This review was submitted organically. No incentive was offered We decided to go with this company because of the scalability of the product, their customer support reviews, and their experience with Associations. We were tired of having to go through our old solutions customer support every time we needed something configured or a new report. Because MemberNation is built on one of the leading platforms in the world, it is so easy to customize our solution to meet our needs. But if we ever need help, they are always available. Would recommend this product to any association that is looking for scalability, ease of use, and a very good looking member portal. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Excellent upgrade from our old AMS - Overall rating: 5/5 - Reviewer: Leanne R. - Industry: Government Relations - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience during our implementation. All the staff that we have interacted with have been knowledgeable and quick to respond. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to configure. User friendly and innovative #### Cons Nothing so far. We have had a great experience. --- ### Membernation is a huge improvement - Overall rating: 5/5 - Reviewer: Jeff P. - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to use and being built into salesforce makes the data available for reporting with ease. --- ### Seamless with the training, and it is easily accessible! - Overall rating: 5/5 - Reviewer: John H. - Product usage: Used weekly for less than 6 months - Reviewed: October 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The accounting features are much better than what we used before. Going over the training was also very helpful. The resource center is something I will definitely be using again for my training. #### Cons So far Ive only done the training for the accounting portion of Fonteva. The training was solid, but the explaination of debits and credits could have been a bit more in depth. --- ### Reliable fundraising software - Overall rating: 4.5/5 - Reviewer: Nelliyan R. - Industry: Non-Profit Organization Management - Product usage: Used unspecified for unspecified - Reviewed: February 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros Reliable, easy to use, and good technical support. We could manage multiple types of donations and events. #### Cons Fundraising built-in reports are more limited than some other systems. ## More reviews [Next reviews](https://www.softwareadvice.com/membership-management/fonteva-membernation-profile/reviews/?page=2) --- Fonteva for Associations Reviews, Pros and Cons - 2026 Software Advice