All Honeycommb Reviews
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Honeycommb Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.7
Value for money
4.5
Functionality
4.4
Pros
"With an app at this price, it is helpful to have someone direct to speak to and give suggestions on how to improve the app proactively versus having to reach out to a support team."
"Having our own white-label app is pretty fancy and Honeycommb helped make achieving our goal of hosting an independent community dedicated to creative entrepreneurs a reality."
"The customer service has been great. Whenever we have questions or need help we're treated with a sense of urgency, which is ideal."
Cons
"Had we known the things about HC that we learned once we launched, we'd never have moved forward. Although the service was pretty good, it could never overcome their joke of a backend interface and the inability to make wide-reaching adjustments that applied to current members and new ones."
"We had a pretty horrible account manager for the first year, and now we go directly through their customer support."
"I responded requesting a refund since the stupid front end never worked."
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