All Wati Reviews
203 results
Sort by
Wati Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.2
Value for money
4.3
Functionality
4.5
Pros
"The best part of the software is the variety of options available for running campaigns, especially the Re-try option to failed contacts, which is very needed as otherwise manually retrying is very time consuming."
"It allows us to automate everything from user registration to prize redemptions, while still keeping the tone very human and personalized."
"Wati platform has very good customization in there whatsapp business api which helps us to reduce timing which required more on normal or business whatsapp."
Cons
"G Sheet plugin sometimes crash abruptly which can cause slight delay in task but happened only very few times, each time support team stepped in to help us"
"Worst thing i found is that the chat gets expired in 24 hours and as a user you cannot send your clients any messages after 24 hours. Since we use it for client communications, we have to move the client to another whatsapp number in order to keep the communication up."
"Without a verified Meta account, the subscription was unusable, yet there was no straightforward way to end it through the dashboard."
Have you used Wati and would like to share your experience with others?
Wondering if Wati is right for your organization?
Our Conversational AI Platform Software selection experts can help you in 15 minutes or less.