All Wati Reviews
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Wati Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.2
Value for money
4.3
Functionality
4.5
Pros
"The best part of the software is the variety of options available for running campaigns, especially the Re-try option to failed contacts, which is very needed as otherwise manually retrying is very time consuming."
"It allows us to automate everything from user registration to prize redemptions, while still keeping the tone very human and personalized."
"The team’s guidance, insight, and deep experience with Meta made the process seamless, and they were always ready to help resolve any issues that came up, unless you want to cancel then it becomes extremely difficult."
Cons
"G Sheet plugin sometimes crash abruptly which can cause slight delay in task but happened only very few times, each time support team stepped in to help us"
"Worst thing i found is that the chat gets expired in 24 hours and as a user you cannot send your clients any messages after 24 hours. Since we use it for client communications, we have to move the client to another whatsapp number in order to keep the communication up."
"Without a verified Meta account, the subscription was unusable, yet there was no straightforward way to end it through the dashboard."
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