Intelligent Reach 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Intelligent Reach

4.6

(17)

Pricing

Starting at £600.00 per month

About Intelligent Reach

Intelligent Reach is a cloud-based product data management solution designed to help eCommerce businesses track, validate and optimize product data feed across several channels.

The platform enables users to create and test channel-specific data feeds and evaluate data quality score to detect and resolve issues. Marketers can launch campaigns, apply promotions and exclude products based on margin, stock, visibility, price or campaign performance. Team members can synchronize product data in real-time and track inventory status through the dashboard. It also allows retailers to run optimization tests to determine the impact of changes on products.

Intelligent Reach offers integration with multiple third-party platforms including Rakuten, WooCommerce, OpenCart, Salesforce Commerce Cloud, Lazada, PriceRunner and Bing. Pricing is available on request and support is offered via email and phone.

Intelligent Reach Screenshots

Intelligent Reach Pricing and Plans

Starting price: £600.00 per month

Free Trial

Free Version

Basic

£600.00

per feature, per month

No plan information available

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Intelligent Reach Features

Popular features found in Multi-Channel eCommerce
Catalog Management
Inventory Tracking
Marketplace Integration
Multi-Channel Marketing
SEO Management
More features of Intelligent Reach
Activity Dashboard
Campaign Management
Catalog Creation
Channel Management
Content Creation
Content Library
Content Management
Customization
Data Import/Export
Data Modeling
Data Quality Control
Data Synchronization
Digital Asset Management
Dynamic Pricing
eCommerce Management
Inventory Management
Master Record Management
Multi-Channel Management
Multi-Store
Order Management
Pricing Management
Product Catalog
Product Data Management
Promotions Management
Real-Time Updates
Search/Filter
Templates
Third-Party Integrations

Intelligent Reach Integrations

Adobe Commerce

Meta for Business

Snapchat for Business

BigCommerce

AdRoll

Mirakl

Intelligent Reach User Reviews

Overall Rating

4.6

Ratings Breakdown

59%

41%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.9

Functionality

4.4

Have you used Intelligent Reach and would like to share your experience with others?

James L.

Verified reviewer

Food & Beverages

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed August 2024

A Good Start So Far!

Overall, we've really loved our partnership with you other than the problem mentioned above. We're looking forward to using your platform interface properly soon.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team are excellent. I found them very helpful, quick to fix issues and show overall great client service. A particular thanks to [sensitive content hidden] in onboarding us effectively. Since moving, we've also seen a slight improvement in the performance of our product ads whilst saving admin time.

Cons:

Some products have been missed by the product scraper, that's the only issue. We're currently in touch in regards to this.

Reasons for switching to Intelligent Reach

Because their service wasn't up to our expectations and we found it was poor value for money

Kate D.

Verified reviewer

Retail

10000+ employees

Used weekly for less than 2 years

Reviewed July 2020

A game changer for our shopping strategy

It has exceeded my expectations and I'm so glad we switched over to the Intelligent Reach platform. It has been a game changer for our shopping strategy and allows so much more control of our feeds vs what we had previously. We still haven’t unlocked its full potential for each channel but if our first year is anything to go by the overall potential IR gives our digital marketing efforts us is huge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick & easy to implement with a user friendly interface. I love that we have the ability to share and set up feeds quickly, as well as identify and fix mistakes in existing product data and assign lables for better managment in each platform.

Cons:

Like any new tool it took us a while to fully understand its potential as there are so many features of the IR platform and we are still learning. This isn’t necessary a downfall - just wish we had more time to become super users of the platform and everything it can do.

Reasons for choosing Intelligent Reach

The IR platform, the pricing structure, the pro-activity to show/highlight how we could better use our feeds and be more hands on plus [SENSITIVE CONTENT HIDDEN] was great and very patient during the on boarding process!

Reasons for switching to Intelligent Reach

Lack of control on product data, no pro-acivity from their client services team and slow to respnd to issues

Vendor Response

Hi Kate, Thank you so much for your review. It has been an absolute pleasure working with you since day 1! I feel like we've achieved so much and the team is looking forward to reaching more and more milestones with you guys! A sincere thank you from all of us at IR. Best, Pedro

Replied July 2020

Gabriel Z.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

To expensive, better options at a cheaper price

I wouldn't recommend them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support is excellent, there is always someone to help you out. Almost 24x7

Cons:

The price, there are other integration platforms that would charge you less than 30%. Intelligent Reach also tries to lock you in for 12 months contracts regardless of the volume of sales you have on marketplaces which is abusive.

Gareth S.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Great Product Feed Management and Marketplace Integration

I have used Intelligent Reach in two different companies and have always found them great to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Takes the stress out of product feed management. Any company spending money on Google Shopping should be using a feed management agency and Intelligent Reach do a great job.

Cons:

The dashboard could be a little easier to navigate / use but it is straight forward once you know how.

Reasons for choosing Intelligent Reach

I had used them in the past and knew I could rely on them. Also having local support is very important to me.

Vendor Response

Hi Gareth, Thanks a lot for a great feedback and review. We are so glad to have worked with you in two different companies and build much stronger relationship. With regards to the dashboard I can discuss with you in detail and pass your feedback to our product development team. Regards, Sathish

Replied August 2021

Ana T.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed August 2024

Great product and service

Overall experience is very good: both product and service wise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intelligent Reach provides an exceptional service and always flexible to adapt to client's needs

Cons:

I used with Intelligent Reach on different organizations and never had any issues

Dhruv A.

Verified reviewer

Retail

51-200 employees

Used daily for less than 2 years

Reviewed August 2020

ASICS Intelligent Reach Review

Intelligent Reach has made it easier for ASICS to be present on different marketplaces. The team has a good understanding about the nature of each marketplace and makes the integration process seamless. With many systems involved there can be issues once in a while but the team is quick at identifying and resolving issues. The customer service team and account managers are very prompt making it easier to for us to rectify any ongoing issues or addressing concerns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software makes it easy to control all marketplace channels through one platform. Its easy to switch between different marketplaces and make changes to products/product feed via setting up rules and exclusions. Categories can be easily mapped to products via this software. The presence of performance reports gives us better insight into product performance.

Cons:

The test environment should be made available for all marketplaces at all times. Performance reports can be refined a bit more specific to each marketplace. (Should be able to easily export these reports)

Vendor Response

Hi Dhruv, Thanks for the review and the great feedback, really appreciate it. Great to know that you are happy with our platform and services. I will pass your feedback on the test environment internally, please note setting up a test account is like any other account so we consider the work involved with it . With regards to performance reports the metrics are similar for most marketplaces but if there is anything specific that you are looking for please email me and we can jump on a call to discuss your goal. You can certainly export reports, in fact in various formats and also schedule it etc. happy to show it to you in our call. Thanks, Sathish Poonath (Head of services)

Replied November 2020

Ian O.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Reviewed September 2020

A Feed Management Solution That Just Works

I use Intelligent Reach to manage the feeds of my clients primarily for Google Shopping. Their source feeds are just about good enough to be used for Shopping but with IR, i can take it to the next level and improve their data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liket hat the rules system makes logical sense. It uses a If, Then, Else system that makes it very easy to manipulate your feed data. I also like the Dashboard overviews that we can use to determine where we have and feed issues. Especially for large feeds. I like the range of available feed outputs that we can produce. I have not encountered a feed output issue that could not be solved. Their Support team is always on hand to help if you ever need it.

Cons:

The way categories are mapped from your source feed to the master feed is slow and a little annoying. But once set up, it works fine. Only when you have new products with new product types, then it gets tedious as you need to keep checking and assigning the categories to new product types. There is no way to add in a secondary feed yourself at the moment. This needs to be dine by the support team. They are usually quick with this but its annoying that a basic feature like this is not available.

Lance E.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for more than 2 years

Reviewed August 2020

Great platform but it's the team that make it!

We have used the Intelligent Reach platform to help us integrate to our marketplace partners for the purpose of trading via these platforms. The ease of these upstream integrations help us avoid bespoke work to our back end platforms which have a single integration at the start that no longer needs changing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of integrations, the flexibility of the platform to suit our individual needs and the teams willingness to put changes in the pipeline to solve issues or nuances of our business.

Cons:

Some of the usability is quite technical rather than 'beautiful' cx which only means better training for new team members at our end.

Reasons for choosing Intelligent Reach

Price and prior experience with both platforms

Vendor Response

HI Lance, Thanks for the review and the great feedback, really appreciate it. Great to know that you are happy with platform and services. Happy to help your team with proper training I will speak to your account manager about it. Sathish (Head of services)

Replied August 2020

Sian W.

Verified reviewer

Retail

501-1000 employees

Used daily for less than 12 months

Reviewed August 2020

Easy To Use Software That Has Elevated Our Feed

Since on-boarding Intelligent Reach a huge benefit we have seen is that pressure and workload has been alleviated from our internal colleagues, freeing up their time to make onsite optimisations and continue to improve our customer experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Rules & Labels builder is extremely easy to use and allows us to quickly improve and enhance our feed; having a massive impact on our Shopping visibility and the queries we match for. We've also received tailored training where the information was digestible and simple. This is all has built our confidence in using the platform and empowered us to take on more control.

Cons:

When making adjustments you do have to be extremely precise and careful or else the rule may not pass through properly or work. It'll be good if error messages could be integrated - flagging newly built rules which haven't actually made any changes (due to being built incorrectly).

Vendor Response

Hi Sian, Thank you so much for your review. We're delighted we have been able to add value to the business and will continue to work our hardest towards that or whatever goals you set. Thank you so much, Pedro

Replied August 2020

Bill D.

Verified reviewer

Retail

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Unlocked Huge Growth Opportunities

Onboarding with Intelligent Reach was so straightforward thanks to their flexible approach and dedicated team who are always on hand to help. The platform has unlocked huge growth opportunities for our business. It allows us to easily produce tailor made feeds for our partners in seconds . On top of this we're able to put in various data quality fixes and optimisation rules to get the most out of our product feeds. Soon we will be looking to integrate a supplementary feed to further enrich the data in our feeds to help improve our customer lifetime value through our marketing channels.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The speed and easy you get produce new feeds for third parties. Feed rules give us the chance to make data quality fixes and optimisations. Our account team has been amazingly helpful.

Cons:

The complexity of some of the feed rules will take some getting used to and may require further training.

Vendor Response

Thanks Bill for your review. We are chuffed that your experience thus far as been a good one. We will ensure you continue to receive the service you have been & get the most out of the IR platform to add value to your business.

Replied August 2021

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