ManageEngine OpManager MSP 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

ManageEngine OpManager MSP

4.4

(72)

FrontRunner 2026

Pricing

Pricing available upon request

About ManageEngine OpManager MSP

ManageEngine OpManager MSP can be a service provider's backbone for managing and keeping track of multi-client networks granularly. One can easily manage any device down to its smallest details with the aid of its strong capabilities. It also greatly helps in minimising MTTR as you can address network faults rapidly. With the hand of this feature-rich tool, MSPs can provide the greatest service to their clients and have a greater impact on the expansion of their clients' businesses by reducing the network disaster rate.

ManageEngine OpManager MSP User Interface

Popular ManageEngine OpManager MSP Alternatives

Main Product

ManageEngine OpManager MSP

4.4

(72)

Ratings Breakdown

4.57Ease of use
4.76Value for money
4.73Customer support
4.68Functionality

Pricing

Available upon request

Alternative Product

N-central

4.1

(195)

Ratings Breakdown

3.91Ease of use
3.89Value for money
3.85Customer support
4.17Functionality

Pricing

Available upon request

Alternative Product

N-sight RMM

4.3

(194)

Ratings Breakdown

4.23Ease of use
4.10Value for money
3.97Customer support
4.24Functionality

Pricing

Starting at $99.00 per month

Alternative Product

Cove Data Protection

4.7

(216)

Ratings Breakdown

4.68Ease of use
4.41Value for money
4.48Customer support
4.53Functionality

Pricing

Available upon request

Alternative Product

Atera

4.5

(446)

Ratings Breakdown

4.63Ease of use
4.58Value for money
4.53Customer support
4.33Functionality

Pricing

Starting at $129.00 per month

Alternative Product

NinjaOne

4.7

(282)

Ratings Breakdown

4.72Ease of use
4.60Value for money
4.66Customer support
4.51Functionality

Pricing

Available upon request

ManageEngine OpManager MSP Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Subscription

Pricing available upon request

No plan information available

Perpetual

Pricing available upon request

No plan information available

ManageEngine OpManager MSP Features

Popular features found in Managed Service Providers (MSP)
Backup and Recovery
Configuration Management
Endpoint Protection
Help Desk Management
Patch Management
Remote Access/Control
Scheduling
Security Tools
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Support Ticket Management
More features of ManageEngine OpManager MSP
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Monitoring
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Audit Trail
Automated Scheduling
Automatic Backup
Bandwidth Monitoring
Baseline Manager
Build Automation
Capacity Management
Capacity Planning
Change Management
Compliance Management
Compliance Tracking
Configurable Workflow
Continuous Monitoring
CPU Monitoring
Credential Management
Customizable Dashboard
Customizable Reports
Dashboard
Dashboard Creation
Database Monitoring
Data Migration
Data Storage Management
Data Visualization
Device Auto Discovery
Diagnostic Tools
Disaster Recovery
Downtime Tracking
Drag & Drop
Email Alerts
Event Logs
HIPAA Compliant
Incident Management
Incident Mapping
Inventory Management
Issue Management
IT Asset Management
IT Asset Tracking
Maintenance Scheduling
Mobile Alerts
Mobile Network Troubleshooting
Monitoring
Multi-Device Support
Multi-Location Monitoring
Network Analysis
Network Mapping
Network Monitoring
Network Provisioning
Performance Management
Performance Metrics
Performance Monitoring
Policy Management
Predictive Analytics
Process/Workflow Automation
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Relationship Mapping
Remediation Management
Remote Monitoring & Management
Remote Update/Installation
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Role-Based Permissions
Search/Filter
Secure Data Storage
Simple Network Management Protocol (SNMP)
SSL Security
Status Tracking
Third-Party Integration
Third-Party Integrations
Threshold Alerts
Trend Analysis
Troubleshooting
Uptime Reporting
User Management
Virtualization
Virtual Machine Monitoring
Visual Analytics
Web Traffic Reporting
Workflow Management

ManageEngine OpManager MSP Integrations

ManageEngine Log360

ManageEngine NetFlow Analyzer

ManageEngine Network Configuration Manager

ManageEngine ServiceDesk Plus MSP

ManageEngine OpManager MSP User Reviews

Overall Rating

4.4

Ratings Breakdown

43%

53%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.7

Functionality

4.7

Have you used ManageEngine OpManager MSP and would like to share your experience with others?

ASISH P.

Verified reviewer

Transportation/ Trucking/ Railroad

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Offers excellent visibility into my client’s network performance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like especially one feature in this OpManager MSP and that is the degree of the performance review offered to aid in monitoring the performance. It enables me monitor networks’ status of various clients in real time hence giving me an advantage when it comes to timely detection on potential downtimes.

Cons:

A downside is that there is sometimes a delay when auto-populating the fields in SQL View Map. Several times when adding new devices or networks, it may take some considerable amount of time to auto detect and create categories.

Alexandru T.

Verified reviewer

Business Supplies and Equipment

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Gave me clarity and control over distributed networks

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Based on my work experience, I consider real-time performance dashboards and customizable client views as the most helpful. OpManager MSP enables me to sort out the alerts and resources separately for each individual client. The other benefit of the fact of the automation profiles is that the repetitive fault responses are easy to tackle.

Cons:

There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated accurately and I had to add filters to turn of unnecessary metrics.

Yusra A.

Verified reviewer

Pharmaceuticals

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Assisted in improving the level of service to our clientele

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I benefited from the SNMP-based device monitoring to get details on the health of the network gear across the different clients. I can set different alerting levels to clients for monitoring their devices without causing interference with the responses.

Cons:

There was a small challenge when using the alert escalation module. That is, I cannot create cascaded escalations for multiple user groups per each customer, which would be handy when we have to involve both support and engineering teams.

Mohammad M.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Transforming my network oversight is going to be quite easy

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I was able to get the basic points of real-time performance monitoring that was invaluable to the success of the project. It helped in recognizing various network problems among the clients and predetermining them to avoid interruptions and guarantee their dependable performance.

Cons:

Sometimes during periods of heightened activity receiving the alerts took a little while and in order not to miss anything important I had to check them.

Gerencia B.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Assisted me to better improve on my service delivery model

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how OpManager MSP is able to compartmentalize large IT environments into unique customer instances but still provide a single point of access. The asset lifecycle management and the bandwidth tracking tools have especially been effective in resource planning for the long term.

Cons:

In some cases the ‘live graphs’ do not update properly during high traffic periods. On the down side it slightly delayed my chances of identifying the actual time of congestion through the network whenever several clients were on the network load.

Rajaguru M.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for free trial

Review source

Reviewed March 2025

Review about OpsManager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

APM features Creating dashboards for NOC while also presenting business-level dashboards with user friendly application

Cons:

Noticed here collecting interface details using SNMP, but we can’t see detailed information like the number of open TCP connections, resets, and timeouts. These details are visible in other tools.

Faisal M.

Verified reviewer

Business Supplies and Equipment

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Provided multi-vendor CW support for simplifying diverse environments

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OpManager MSP supports the large number of network devices from different vendors therefore supporting the diverse clients’ environment. This flexibility also meant that the current pieces of hardware could be incorporated as well as monitored simultaneously through a single instrument.

Cons:

Even in some cases when the user was seeking a specific device template, the was not immediately available and had to be manually configured. It also extended the onboarding process of some of KEPCO’s clients with less standard gear.

Chris Y.

Verified reviewer

Construction

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Reduces the management of complicated networks for clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have applied OpManager MSP specially for the management of SLA and for the real time performance. It also provides the engine for reporting the summary of the service’s uptimes and bandwidth by client on a monthly basis; this is something the clients consider important to receive.

Cons:

Some of the performance counters for storage devices take a longer duration to counter than in real-time during periods of maintenance. I observed that some of the disk usage values in some SANs were not completely conclusive and we had to verify them using other monitors.

Hicham B.

Verified reviewer

Management Consulting

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Hybrid environments are easy to manage with its help

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I specifically like the way ManageEngine Applications Manager helps in the monitoring of applications. It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues and enhancing overall performance swiftly.

Cons:

There several restrictions when it comes to modifying reports for certain requirements.

Jerome C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2025

Simplifies service delivery without forcing compromises on granularity

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OpManager MSP provided some benefit in when it came to allowing different monitored groups per client depending on the thresholds, schedules and report settings. It allowed for dealing with both big and minor clients at the same time, without affecting the primary processes.

Cons:

When implementing new clients for those who already possess some infrastructure, the discovery engine misses some less popular SNMP-enabled devices unless I supply OIDS.

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