Blackpoint MDR 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Blackpoint MDR

4.8

(36)

Pricing

Pricing available upon request

About Blackpoint MDR

Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations.

Offering the only world-class, nation state-grade cybersecurity ecosystem, Blackpoint serves the MSP community using its own proprietary security operations and incident response platform, SNAP-Defense, which is available as a product or as a True Managed Detection and Response (MDR) service. Blackpoint not only detects breaches earlier than any other solution on the market, but its dedicated MDR security analysts work 24x7 to combine network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service to monitor and detain threats before it's too late.

In addition to its MDR services, Blackpoint is launching LogIC, its new logging with integrated compliance service to help MSPs and their clients satisfy cyber compliance requirements, including assessments and audits. With simple...

Blackpoint MDR Screenshots

Blackpoint MDR Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Blackpoint MDR Features

Popular features found in Managed Service Providers (MSP)
Backup and Recovery
Configuration Management
Endpoint Protection
Help Desk Management
Patch Management
Remote Access/Control
Scheduling
Security Tools
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Support Ticket Management
More features of Blackpoint MDR
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Alerts/Notifications
Anomaly/Malware Detection
API
Behavioral Analytics
Continuous Monitoring
Data Visualization
Endpoint Management
Event Analysis
Event Logs
Incident Reporting
Issue Management
Monitoring
Network Monitoring
Network Provisioning
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Remediation Management
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Threat Intelligence
Threat Response
Vulnerability Scanning

Blackpoint MDR Integrations

OpenText Core Endpoint Protection

WatchGuard Endpoint Security

SentinelOne

Malwarebytes for Business

Cisco Meraki

Bitdefender Antivirus Plus

Blackpoint MDR User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

17%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.9

Functionality

4.5

Matt K.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for less than 2 years

Reviewed June 2021

Cyber Peace of Mind at a reasonable price backed by an incredible team.

We recently rated all of our vendors. Blackpoint MDR took top marks in all categories, from providing the value they promised to customer service. There is not a company I can recommend more highly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Blackpoint Cyber gives me complete peace of mind when it comes to Cyber Security. Their unique approach to Managed Detection and Response provides me with a competitive edge. I rest easy knowing that my systems are being monitored for the tradecraft that cyber criminals deploy to infiltrate, enumerate, and attack your networks. This keeps attacks from spreading.

Cons:

I really have nothing I dislike about the software.

Reasons for choosing Blackpoint MDR

Their unique AI based approach to threat detection and response, backed by incredible customer support, provided compelling reasons to select them after reviewing other options. Give them a try, you won't be disappointed.

Vendor Response

Dear Matt, Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. I'm so glad you have chosen to use our cybersecurity product and you have trusted us to keep your customers safe from attacks! Blackpoint Cyber Team

Replied July 2021

Joshua D.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Solid MDR That Actually Catches Real Threats

Overall, we’ve had a very positive experience with Blackpoint MDR. It does what it’s supposed to do without being overly complicated or noisy. It’s been reliable, effective, and easy to live with day-to-day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Blackpoint has been very easy to deploy and manage compared to other security tools we’ve used. Pricing is reasonable for what you get, and the support team has been great to work with. They are quick to respond and are clearly knowledgeable and willing to help. We’ve been using it for about a year now, and it has already stopped multiple real security incidents.

Cons:

Alerting could use more customization, especially if you want more control over what triggers notifications and how they’re delivered. It would also be nice to see integrations with more third-party products, even though it already covers all the major ones we rely on.

Reasons for choosing Blackpoint MDR

It seemed to achieve everything we needed at a better price point. Other products were overkill and expensive, or did not seem to be as simple to manager.

Nate B.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

MDR Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Response time and quick remediation techniques

Cons:

False positives even after notifying SOC of previous False positive

Mike J.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Solid product that does what it says it will

We needed another layer of protection to find threats before they entered our networks. Blackpoint provided this layer and does a fine job making you aware of any anomalies or potential bad actors before they even have a chance to enter the network, and it also finds the one that squeaked by. We deployed it to several hundred endpoints and it did exactly what they said it would. It found potential problems and real problems, and resolved them in the way we requested.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the small footprint on endpoints. I like the clear and logical way information is provided through the web console.

Cons:

I wish the endpoint agent had a UI to interact with.

Reasons for choosing Blackpoint MDR

Blackpoint had the smallest agent footprint and the most up to date technologies for detection. The fully customizable response and alerting was also a key point in helping us choose Blackpoint. The onboarding and support teams at Blackpoint are very excellent as well.

Terrence B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Blackpoint is a critical component in your cybersecurity stack

Our overall experience with Blackpoint is very positive. The sales process is not pressured. The onboarding process is well proven. The actual service had been of great use to our clients in keeping their businesses running smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was easy to install. Getting up and running was a breeze. Their support was very helpful.

Cons:

Really, the only thing we would like to see is a better price point store of our clients can deploy it.

Reasons for choosing Blackpoint MDR

We chose Blackpoint over other products due to its depth of leadership experience and coverage it affords our clients.

Reasons for switching to Blackpoint MDR

We switched because Blackpoint is a much more developed solution and better fit for us and our clients.

Calvin E.

Verified reviewer

Computer & Network Security

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Next-Gen MDR

If you are looking for real-time MDR services, not just looking to check a compliance checkbox, this is the solution for you. Powerful and capable team help give you piece of mind, knowing they have eyes on your network.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to see attack methods, in real-time and their ability to stop malicious behaviour in their tracks.

Cons:

There is several products that we have in our stack that are not integrated today. WatchGuard/Panda EDR, WatchGuard Cloud, Nable RMM, and the ability to view North/South traffic within the environment.

Reasons for choosing Blackpoint MDR

Primary focus on MSPs and the agile ability of the team. Add to the fact that they had a successful red-team exercise, they came out on top.

Reasons for switching to Blackpoint MDR

We had several red-team exercises where AW was not successful in identifying the breach or containing it. Each exercise was different in the methods used, but ultimately did not trigger an event within their SOC.

Lisa N.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

This is a MDR solution with a company that has the support to be there with you!

It has been an excellent experience and the team is very knowledgeable and responsive!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vendor Support is Excellent! Resources are available to assist in deployment and marketing. We

Cons:

Logging into the portal to get the monthly reports - need reminder that the reports are ready!

Reasons for choosing Blackpoint MDR

I like their threat hunting and remediation solution.

DENNIS M.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

REview

Very Good. My account rep has been great getting information to us so that we feel comfortable selling the service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of deployment and that the SOC is reviewing events/incidents.

Cons:

The lack of integration among all product sets into the UI.

Reasons for choosing Blackpoint MDR

Yes... It allows us to resell MDR services to smaller companies.

Andrew J.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed May 2025

Reliable MDR

We have had a good experience overall. I think they aren’t keeping up with competitors lately.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can trust them in threat hunting for critical incidents..

Cons:

Not enough communication. Incident ms from EDR triggers are closed even when the EDR acted on something. No reasoning why the incident was closed. They offer no sso into the platform also. They are our last vendor to not implement this which seems odd for a security vendor.

Davi E.

Verified reviewer

Individual & Family Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Best Cyber Security Investment

With Blackpoint we feel that we are protected, as much as we can be, and are very happy with the level of knowledge, service, and support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Blackpoint has prevented numerous attempts to infiltrate our infrastructure and quickly and effectively contained the threat. Their team is on top of our system 24/7 and the alerts are extremely helpful. They guide us through the steps of how to mitigate risk and are extremely knowledgeable.

Cons:

It comes at a cost, but in terms of value it is worth it in our opinion. The cost of a breach and data loss is much higher.

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