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Blackpoint MDR

Blackpoint MDR 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Blackpoint MDR
Blackpoint MDR
4.8
(36)

Pricing

Pricing available upon request

About Blackpoint MDR

Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations.

Offering the only world-class, nation state-grade cybersecurity ecosystem, Blackpoint serves the MSP community using its own proprietary security operations and incident response platform, SNAP-Defense, which is available as a product or as a True Managed Detection and Response (MDR) service. Blackpoint not only detects breaches earlier than any other solution on the market, but its dedicated MDR security analysts work 24x7 to combine network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service to monitor and detain threats before it's too late.

In addition to its MDR services, Blackpoint is launching LogIC, its new logging with integrated compliance service to help MSPs and their clients satisfy cyber compliance requirements, including assessments and audits. With simple...

push-button setup, LogIC’s hyper-efficient logging architecture and self-service web application allows you to generate compliance reports and manage all aspects of event and log collection. Streamline how you prepare for audits and know exactly where you are already covered without compromising your security posture. Blackpoint Cyber continues to work hard to deliver an end-to-end, effective cybersecurity ecosystem to the MSP community. The mission? Provide absolute, unified detection and response services for MSPs of all sizes to combat a constantly changing threat landscape.

Blackpoint MDR Screenshots

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Blackpoint MDR Pricing and Plans

Starting price: Pricing available upon request
Free Trial
Free Version

Blackpoint MDR Features

  • Popular features found in Managed Service Providers (MSP)
    Backup and Recovery
    Configuration Management
    Endpoint Protection
    Help Desk Management
    Patch Management
    Remote Access/Control
    Scheduling
    Security Tools
    Self Service Portal
    Server Monitoring
    Service Level Agreement (SLA) Management
    Support Ticket Management
  • More features of Blackpoint MDR
    Access Controls/Permissions
    Activity Dashboard
    Activity Monitoring
    Alerts/Notifications
    Anomaly/Malware Detection
    API
    Behavioral Analytics
    Continuous Monitoring
    Data Visualization
    Endpoint Management
    Event Analysis
    Event Logs
    Incident Reporting
    Issue Management
    Monitoring
    Network Monitoring
    Network Provisioning
    Real-time Alerts
    Real-Time Analytics
    Real-Time Data
    Real-Time Reporting
    Remediation Management
    Remote Monitoring & Management
    Reporting/Analytics
    Reporting & Statistics
    Threat Intelligence
    Threat Response
    Vulnerability Scanning

Blackpoint MDR Integrations

OpenText Core Endpoint Protection​
OpenText Core Endpoint Protection​
WatchGuard Endpoint Security
WatchGuard Endpoint Security
SentinelOne
SentinelOne
Malwarebytes for Business
Malwarebytes for Business
Cisco Meraki
Cisco Meraki
Bitdefender Antivirus Plus
Bitdefender Antivirus Plus

Blackpoint MDR User Reviews

Overall Rating

4.8

Ratings Breakdown

5

81%

4

17%

3

3%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.9

Functionality

4.5

AB

Aaron B.

Verified reviewer

Real Estate

201-500 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

BlackPoint Snap Defense Is Amazing

5

The ease of deploying the Blackpoint client to all machines was super easy and it provides us so much piece of mind knowing we have another layer of protection against threats. Not only is our network being monitored for threats 24x7, Blackpoint can react to threats and stop them before they get out of control.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
It provides more security to our network without the small IT department having to constantly be on top of everything. We allow the experts to monitor things 24x7 and they have the ability to take action if needed versus other software that simply sends us an email about an issue and leaves it to us to then find out what is going on and try and stop the threat ourselves.
Cons:
The website portal used to show you your network and all the endpoints etc isn't very user friendly so I don't use it as often as I should.

Read More

KD

Kevin D.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed August 2021

Highly recommended security suite for any company who understands the importance of cybersecurity.

5

Eliminated the need for an in house managed SIEM and is a key addition to our new MSP security stack we are now rolling out to new and existing clients.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of implementation, very knowledgeable support staff, extremely effective product. In one case we received an alert for a critical event in a client network just hours after installation.
Cons:
Would like to see integrations with operating systems outside of Windows.

Reasons for choosing Blackpoint MDR

Security features, presentation, focus on MSP partnerships, cost.

Reasons for switching to Blackpoint MDR

Traditional SIEMs managed in house take up far too much time from technical/senior resources and they aren't nearly as effective as MDR tools.

Read More

RB

Rick B.

Verified reviewer

Information Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed August 2021

MDR for MSP's

5

Ratings Breakdown

3
Ease of use
2
Value for money
5
Customer support
3
Functionality
icon
Pros:
24 hour monitoring, threat mitigation was done by humans
Cons:
reporting lacks relevant content for business owners.

Reasons for choosing Blackpoint MDR

24 hour threat mitigation

Read More

MG

Michael G.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Blackpoint - One of the Best MDR tools I have used

5

Overall the Blackpoint team and tool are great! It helps us secure our clients data from threats that it recognized very well.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
3
Functionality
icon
Pros:
The team at Blackpoint is second to none. They are super responsive and helpful in analyzing threats and helping our clients stay secure.
Cons:
As an MSP, we have have several tools that we use to analyze threats in our client's organizations. While Blackpoint does a great job in its lane, it does not correlate data from our other tools to allow us to have full visibility into the activity on the networks.

Read More

BR

Billy R.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Very Granular, Easy to use, and more importantly provides value

5

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
As an Account Manager it is important to show our Clients the value that these products bring. The monthly reports are informative, easy to read, easy to understand and ultimately shows what is going on behind the scenes.
Cons:
Since I am not a very technical person, I do not tinker with the software so I do not know the full capabilities that we currently have.

Read More

JJ

Joe J.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Blackpoint

5

Great.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of use was a big factor for us. Knowing our clients our protected allows us to focus on other areas of the business.
Cons:
I feel the reporting can be better or simplified.

Reasons for choosing Blackpoint MDR

ease of use and pricing.

Read More

JO

James O.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

A must tool for monitoring End-Point Activit

5

Excellent experience working with the team at Blackpoint, their SOC is outstanding!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Can track and detect nefarious activity and contain activity at the end-point i.e. desktop or file server
Cons:
None to speak of. Their tools just work and the service we receive from their SOC is second to none.

Reasons for choosing Blackpoint MDR

24 by 7 realtime monitoring “Eye balls on a pane of glass” - Based in the US. They were able to detect lateral spread activity and stop threat actors in their tracks.

Read More

LB

Lauren B.

Verified reviewer

Computer & Network Security

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed March 2024

Easy to Use and Great Customer Support

5

Overall good, the billing issue is being actively investigated and corrected, so even though that was a hurdle they have made every effort to help.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Ease of setup, and even when we have had issues support has been very on top of any questions or concerns we have.
Cons:
Their billing is in the middle of a transition, so we have run into a few billing issues that have needed to be resolved.

Read More

RA

Robert A.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Best Decision EVER!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
From the initial setup to implementation with a client this solution JUST makes sense. We highly recommend Blackpoint MDR.
Cons:
None so far and pricing might be the only hinderance for future clients.

Reasons for switching to Blackpoint MDR

Overall experience didn't match to the other MDR's solution

Read More

RS

Rogelio S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2021

Blackpoint Review

4

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I like the ease of use of BP. The dashboard is fantastic.
Cons:
It gets cluttered real quick. The map of the network that is provided can be overwhelming until you pull the Endpoints apart.

Reasons for choosing Blackpoint MDR

Pricing, and speedy answers to questions and support given.

Read More

Showing 1 - 10 of 36 Reviews

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