All Brandwatch Reviews
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Brandwatch Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4.4
Value for money
3.8
Functionality
3.9
Pros
"Brandwatch provides data about social media profiles that enables me to give accurate reports to my clients."
"The integration with various platforms is possible, and the data analysis capabilities offer useful insights, if they work."
"With its ability to analyze and monitor large volumes of information in real time, I have been able to get a comprehensive view of my audience and market trends."
Cons
"The most frustrating part was being stuck in the contract, which has been a financial burden for our agency, especially since the software is essentially unusable for our workflow."
"It lacks lots of features, such as various social media websites used in different countries."
"We were locked into a 12-month contract, and despite numerous issues with the platform, we were unable to get proper support or fixes."
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