Jestor vs Visio: Which is best for you?

It is early and there is a learning curve, but its clear this tool does have the customisation and capacity to be an all in one tool for agencies like mine that provide automation services.

The tipping point for me, however, was the customer support—or lack thereof.

Having a degree of Project management and/or process management experience helps significantly in understanding the use of the different icons, although there are some very useful templates to help with creating your visuals.

Due to its pricing, Visio isn't available for our users by default (like other MS Office products, Word, excel, outlook etc.) and require purchasing of additional licenses.