All CardConnect Reviews
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CardConnect Reviews
Reviews Summary
Overall Rating
3.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.7
Customer Support
3.2
Value for money
3.4
Functionality
3.6
Pros
"It is an easy platform to manage your transactions and see the history of each one of them, also the service provided is something to be admired, good customer service and above all experts with the merchants."
"I like how useful card connect is when we have business that we execute at 4 different properties in San Francisco and allows us to require full payments which allows us to run low risk for events that may have previously had an event balance."
"I love how it helps us streamline event payments across all our properties, however, its been a nightmare for us to setup for each property."
Cons
"Shockingly, they somehow gained access to my bank credentials and proceeded to siphon money from my account without providing any invoices or statements."
"I have run $100s of thousands of dollars through their system and they were unwilling to consider refunding me the $600+ dollars in fees for not using their system while I was down."
"The mocked me and said that they were sorry that their employees didn't give me the proper instruction on how to cancel a subscription that had no transactions on it."
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