All Updox Reviews
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Updox Reviews
Reviews Summary
Overall Rating
4.1Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
3.8
Value for money
3.9
Functionality
4
Pros
"The customizable patient forms are great and overall the system is easy to use."
"We previously used SFax and it cost a fraction of what Updox charges and we never lost a fax. "
"Some areas are slightly confusing at first but the great support helps you navigate and then becomes easy to continue on your own."
Cons
"Updox is expensive for what it is, essentially a TXT messaging and secure fax tool, and it still requires a ton of manual work and manipulation."
"leadership, customer service and not being informed about "the fine print" that holds you to a contract if you fail to notify them about changes 60 days before the end of your contract"
"constant downtimes, massive increases in charges, 60 day cancellation fee"
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