Citizenserve Permitting 2026: Benefits, Features & Pricing

Citizenserve is a cloud-based community development and permit management software. It is designed for local governments and building departments to manage building permits and code enforcement.

Citizenserve streamlines the permit application process by allowing contractors and homeowners to apply for permits online. Applicants can upload plans, pay fees, and track the status of their permits through an online portal. The software also provides tools for staff to review plans, schedule and conduct inspections, and generate reports on permit activity.

Citizenserve is deployed as a software-as-a-service (SaaS) model. Ongoing support is available through phone, email, and online resources. Automatic updates ensure users have the latest features and security patches. For disaster recovery, Citizenserve data is backed up and replicated across multiple data centers.