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Smartlook vs UXCam

Updated December 13, 2025

Smartlook vs UXCam: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$55.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Activity Tracking
5.0
Heatmaps
4.67
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See All
Integrations
BigCommerce
BigCommerce
Shopify
Shopify
Squarespace
Squarespace
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Mixpanel
Mixpanel
Amplitude
Amplitude
Google Analytics 360
Google Analytics 360
See All
Pros / Cons
  • The Integration is super easy, we can get new information about user behavior every time when we check the tool, it is a good software to analyze, improve and implement the content and services on a Platform (web or app)
  • I don't have the possibility to organize the recordings into folders or tag them.
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  • UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface.
  • No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles
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Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
5/ 5
Functionality
4.6/ 5
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad