All Pendo Reviews
238 results
Sort by
Pendo Reviews
Reviews Summary
Overall Rating
4.5Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.5
Value for money
4.3
Functionality
4.4
Pros
"It gives us data insights for all of our users, so that we can make sure that our customers are actually using our products and having a good experience while doing so."
"The combination of behavioral analytics, NPS/feedback collection, and in-app guidance in one place makes it easier for product, UX, and customer success to stay aligned."
"I like that non-technical teammates can create in-app guides, tooltips, and surveys without engineering support, which speeds up experimentation."
Cons
"Lack of "actual" dates/times in reporting and real-time action of guide completion."
"The "last visited" the app is not useful when you are trying to determine when someone did something with a specific component."
"Menus are difficult to navigate and find the thing you are looking for."
Have you used Pendo and would like to share your experience with others?
Wondering if Pendo is right for your organization?
Our Customer Engagement Software selection experts can help you in 15 minutes or less.