All Spruce Reviews
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Spruce Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
4
Value for money
4.3
Functionality
4.3
Pros
"It's also very nice because you can message your doctor at any given time, even outside of your scheduled appointment times. If you can't get in touch with them, there is a support team who will message you back and help all they can."
"Their documentation is top notch, their customer support is fantastic, quick, and efficient."
"Easy to use and provides a peace of mind for HIPAA compliant measures!"
Cons
"The free trial was a waste of time because you could not use features without being signed up."
"It wasn't perfect, but it was intuitive and we could work around issues like being unable to text multiple clients (as in a couple) at the same time or having multiple clinicians who needed to be able to see the same thread. But their recent update has made the app utterly unuseable and their customer support is non-existent."
"I found the features not available on the lower tier were a bit hidden and to get all the features I wanted added up in cost."
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