All CenturyLink Reviews
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CenturyLink Reviews
Reviews Summary
Overall Rating
3.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
3.8
Customer Support
3.4
Value for money
3.3
Functionality
3.8
Pros
"They also outsource their customer service to a call-house/call-houses in India - more than half the time I needed help, someone with a heavy Indian accent answered my calls, and while they need and deserve jobs, it's really important that a companies support team can be understood by their customers, especially when tension/frustration/etc can be involved easily."
"I love there services but if you need any support it get difficult."
"The most impaction feature is the security and have a lot of good functions for all the companies or users"
Cons
"However, if it ever went down then the time it took to contact, connect with and get any type of resolution was very difficult."
"What I liked the least was the price because I felt that it was a little expensive especially considering there were no major deals or plans for a discount"
"They push products/packages/upgrades too hard and are very clearly money hungry."