Horizon 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Horizon

4.8

(105)

Pricing

Starting at $79.00 per month

About Horizon

Horizon is best-in-class home inspection software designed to help streamline operations and grow your business. It offers a host of features such as scheduling, report writing, Android and iPhone mobile applications, automated marketing and more. It allows users to generate custom inspection reports to gain insights into inspections and the performance of processes.

Horizon Screenshots

Horizon Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

Basic

$79.00

flat rate, per month

Plan includes:

Automated Marketing
Exclusive Access to Educational Training Sessions and More
Free Updates
Job Scheduling
Report Hosting and Archiving
Report Writing
Training and Support
Unlimited

Horizon Features

Popular features found in Home Inspection
Add & Edit Photos
Alerts/Notifications
Audit Management
Comment Library
Forms Management
Freehand Sketch
Mobile App
Offline Access
Repair Estimates
Report Summary
Templates
Workflow Management
More features of Horizon
Activity Dashboard
Commercial Inspections
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Data Import/Export
Dispatch Management
Document Storage
Payment Processing
Real-Time Data
Residential Inspections
Task Scheduling
Third-Party Integrations

Horizon Integrations

Inspection Support Network

Google Calendar

Horizon User Reviews

Overall Rating

4.8

Ratings Breakdown

81%

16%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.8

Functionality

4.7

Kenny L.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Horizon will make you stand out

We operate as a team to do inspections. It allows us to each inspect different systems , it all uploads to the same report. It has helped us to be fast and effiscient. Less time report writing equals more time for Inspections and higher profit for your time spent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Horizon produces an easy to understand report that looks great and makes you stand out. You can personalize and add your own items to make report writing much faster.

Cons:

It doesn't have the ability for you to use videos unless you upload them to you tube.

Vendor Response

Hi Kenny, Thanks for the great review! We're happy to know that we could help your team save time writing reports and increase your profit earning potential!

Replied April 2019

Dirk H.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

It isn't for everyone, not everyone wants to have amazing reports they just want the bare minimum.

Honestly, if you take the time and effort this is the go-to product for myself and my customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It can be used for many functions and add ons to make the software personal to each customer, it allows you to be in control and write it as if you were writing a manual for the homeowner.

Cons:

It takes a little time to get everything you want in the right section including verbiage.

Reasons for choosing Horizon

There were a few more choices, but can't remember them all, even the free software that the school provided. I find that Horizon is the number one choice and choosing the software that fits the best for me and my clients is crucial.

Vendor Response

Hello Dirk, Thank you for your sharing your experience using Horizon. Homes are complicated, your software should help cover it for you.

Replied March 2022

Gerald H.

Verified reviewer

Real Estate

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2024

Software with very bad Service ,, will steal you clients

As I said,, looks cool but overall experience is worse

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software looks very nice but they will take you clients data base once you decide to leave them ,,cannot download your complete data base of clients.

Cons:

They are user friendly software in the market why to stick with poor customer service ,,plus one man show

Vendor Response

That's not been the typical experience from our hard-working home inspectors and customers. We continue to employ strict policies to ensure client privacy, service responses and user experience. Unauthorized use of our site, products and systems will not be tolerated and will result in termination of your right to access the Site and to use or retain any Content.

Replied June 2024

Mark V.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2022

This Horizon should be in your future

FANTASTIC support team - truly. Did not take very long to make the software "my own."

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Speed - ease of use - a searchable database of deficiencies and descriptions.

Cons:

The ability to describe a photo from within the mobile app. There needs to be a place to add a paragraph if needed under a picture from within the app itself. Even on the computer, there is a very limited amount of space for comment under a picture.

Reasons for switching to Horizon

They are not supporting their software any longer - had to find another.

Vendor Response

Thank you for your feedback Mark! Happy you made the switch to Horizon and how easy the support and training team made it .

Replied February 2022

Dan B.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

10 year user, overall this is great software and makes a very professional looking report

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Horizon inspection software makes for a great end product. Once you learn your way around, its fairly quick to make your entries in the field. I finish up on the computer just because its easier to review everything and to see the actual finished report. The realtors love the Action Item list that gets generated along with the report as this makes their job easier when they are developing their "ask" list for the seller. I've been using horizon for 10 years now and even when there have been some tech glitches, its always been easy to get a hold of someone you can understand and who doesn't speak in software terms you can't understand. I've tried most of the inspection software out there and stay with horizon because of how great their people are if you have any questions or suggestions.

Cons:

It would be great if I could embed video right in the report. That's the only thing that could lure me away at this point.

Reasons for switching to Horizon

Horizon has a much better interface and final report

Vendor Response

Great to hear from you Dan! Horizon's final report is the most professional and complete in the business. Our training and support team are there to help inspectors get setup and hit the ground running.

Replied June 2023

Jeff L.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

In all these years Horizon keeps adapting and has never let us down

My overall experience with horizon over the last 10 years or so has been exceptional. I know what to expect and they never disappoint.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Horizon has always stayed current with industry changes and trends. They seem to pride themselves of staying ahead of the ever changing demands of the consumer and software world and go to great lengths to make sure they stay competitive in the constant evolution of software while making the sometimes significant changes almost seamless to the existing user base. A very delicate dance I'm sure.

Cons:

A little more flexibility in the data capture would be ideal.

Reasons for switching to Horizon

I wanted office management integration to accompany our home inspection software. Palm-Tech had a good option for office management and stopped supporting it understandably.

Vendor Response

We appreciate hearing your experience and feedback Jeff. It's always great working with you, watching and helping your Team Grow to more than 14 inspectors!

Replied October 2020

Mel C.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2020

Great Reports

There are competitors in this market, but dollar for dollar, there is no better software to use for home inspections. And, their customer support and user training is second to none.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Horizon provides all the software needed to run my business. It is a stable, cloud based system with superior customer support.

Cons:

Horizon is so customizable that there is very little not to like.

Reasons for choosing Horizon

The other software providers and their products are good too, but none are better IMO than Horizon. When I have a question, or a problem, the team at Carson Dunlop is there to help.

Reasons for switching to Horizon

Too many “technical” issues.

Vendor Response

Thank you for the high rating! We appreciate you choosing Horizon after your due diligence reviewing others in the industry. Thanks again!

Replied October 2020

Mark E.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Steady performance and fantastic support

Reduces reporting time giving me a life in the evenings. Produces a great looking report. Have received many compliments from client and agents alike.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Designed by inspectors for inspectors. Horizon presents to the user in a very logical way. Best of all is movement within the report. It's very easy to navigate and know where you are.

Cons:

Page breaks can be awkward sometimes depending on picture layouts mainly. In a few cases I wish font size could be increased.

Reasons for switching to Horizon

I felt Horizon's report looked better and I preferred the "flow" within the software suited my own thoughts patterns.

Vendor Response

Great to hear from you Mark and wonderful to hear about your Horizon Inspection experience has been. Have a great year!

Replied January 2020

Joshua W.

Verified reviewer

Real Estate

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2024

An excellent product

Very positive, good tool, and someone actually answers the phone when you call their office - amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thoroughness of the report. I get complemented frequently on the report looks, features, and layout.

Cons:

Somewhat steep learning curve, but worth it in the long run.

Reasons for choosing Horizon

Customer engagement, and thoroughness of the product reports.

Vendor Response

hank you so much for your positive feedback! We're thrilled to hear that you find our product excellent and appreciate the thoroughness of the reports it generates. It's fantastic to know that you're receiving frequent compliments on the report's appearance, features, and layout. If you have any suggestions or additional comments, we'd love to hear them. Thanks again for your support!

Replied May 2024

Verified

Reviewer

Government Administration

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2021

Functionality at it's best

So far I am impressed. I'm able to complete my work in half the time. Once I'm able to navigate the system a little better, I have confidence that I'll love this system more than the previous one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how much easier it is to submit work orders verse the system we used previously. It allows me to get a task completed in half the time. Easy to navigate once you know where to look

Cons:

It's still kind of fresh so finding things and getting the little tweaks out of the way is taking some time

Reasons for switching to Horizon

Wanted something more efficient

Vendor Response

We appreciate your honest feedback. Our goal is to provide inspectors with great content from the start so you can inspect anywhere. We hope you'll get even faster as you customize and get comfortable finding where things are. Thanks, The Horizon Team

Replied April 2021

Showing 1 - 10 of 105 Reviews

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Horizon 2026: Benefits, Features & Pricing

Overview

About Horizon

Horizon Screenshots

Horizon Pricing and Plans

Horizon Features

Horizon Integrations

Horizon User Reviews

Horizon Popular Comparisons

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