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5
4
3
2
1
Ease-of-use
3.8
Customer Support
4.8
Value for money
4.3
Functionality
4.5
"Ease of use, implementation and customer support is reliable and responsive and reporting is simple and concise"
"Another feature of the Blue software I appreciate is the ability to view the status' of the responders of a project and being able to identify if a survey email was successfully sent or not to a responder."
"For example, DRA - Dynamic Report Access is a great feature for dynamically assigning reports to a role (vs. an individual user), however is not available for use with a standard survey."
"The datasource import functionality is a little bit lacking in that it does not stop importing if a different datasource is already in that process."
"End users benefit for the multiple language option, but when you have multiple language, all projects is more difficult to manage, from a Blue administrator perspective."
"many of capabilities are not self explanatory; difficult to use for example, retrieving comments responses "
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