All GoFundMe Pro Reviews
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GoFundMe Pro Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.2
Value for money
3.9
Functionality
4.1
Pros
"This product has a lot of good features and does seem to provide a good experience for donors, which is meaningful."
"Classy allows us to run multiple similar events across Canada with the same professional quality of user experience and administrative management. When those two things are easier, we can focus on our priorities like recruiting participants and ensuring a quality event."
"Every time I have a question, I am able to get an answer from the chat in minutes, and the support specialist is able to get me an answer or solution almost immediately."
Cons
"The events displays are very flawed - the thermometer lists donor names but they don't scroll, and when [sensitive content hidden] buys a sponsorship for ABC Company, the name that shows up is [sensitive content hidden]."
"It's clear that the absorption of Classy has resulted in a kind of Frankenstein of products, with events linked to campaigns in a really confusing way ("what is this page and how did I get here? and also, how to I find it again?")."
"There is no live phone support - no training package that you can pay for to solve problems after the initial setup of your first campaign."
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