All Tix Reviews
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Tix Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.9
Value for money
4.8
Functionality
4.7
Pros
"One of the standout features is the customer service; the support team is consistently responsive, knowledgeable, and genuinely helpful, which makes a significant difference when issues arise. While Tix.com effectively serves its core purpose, there is considerable space for improvement, particularly concerning structural design and data entry."
"We love the pre-formatted reports and ability to customize but at times it can be hard to customize to our exact desired outcome."
"Tix Support provides quick responses to issues and were fantastic collaborators during customer data migration & resolving challenges."
Cons
"I have to use a really outdated credit card swipe, and would like to have used something more modern or a scanner."
"I have used other online ticketing systems in years past as they do not compare to the ease that TIX has going for them."
"I wish the emailing platform was a little more diverse as I feel the template is a but stagnant."
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