All Interact Reviews
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Interact Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.5
Value for money
4.5
Functionality
4.4
Pros
"THANK GOODNESS for the timing of our launch. Because we had 100% employee participation on the site prior to the pandemic, allowed us to communicate to this geographically diverse group and keep them promptly informed with all the changes. "
"Highly positive experience - would recommend as a one-stop shop solution for a modern, intuitive and well-designed employee experience platform."
"We ran into some technical problems, but had a great customer support team that worked through those with us. "
Cons
"Their UI is little bit difficult to understand to use."
"I would have kept my contract with Interact had they been able to offer better customer service. Because they are based in the UK, the times during which their team was available to have a conversation with my tech team didn't align with my US-based tech department's availability."
"That's not helpful when you're looking for a quick and easy answer – you spend time trying to find what you need in the community and if you come up empty you have to submit a support ticket."
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