All ALLDATA Reviews
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ALLDATA Reviews
Reviews Summary
Overall Rating
4.0Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4
Customer Support
3.9
Value for money
3.7
Functionality
4.1
Pros
"I really like the massive database of accurate wiring diagrams and OEM repair procedures."
"It provides exactly what you need for complex diagnostics, saving a lot of time under the hood."
"It has access to all TSBs that may apply to the vehicle which is very helpful if there is a known problem but may be in fewer vehicles therefore there isnt a recall so the Technical Service Bulletins help Technicians."
Cons
"This company scams you out of your money, they promise the world and say that it automatically scrapes your estimate to increase your ticket size giving average increases on how the service will pay for its self. After I signed up they gave zero support and when I asked how to scrub my estimate to make sure we were missing anything from the OEM standards they their software didn't do that and I would have to manually decide if our estimate needed clips or not after reading the entire OEM process. "
"Digital video inspection, was probably the only good part I enjoyed about ALLDATA, the shop manager program wasn’t very good, the price for everything they have is extremely overpriced. plus dollars a month for basic features isn’t very good for a brand new shop ."
"I would never suggest this company to anyone. When I called them to cancel the subscription they refused to cancel my account and said theres nothing they will do and I have to pay for a full 12 months even though they gave me false promises."
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