Find the best Auto Parts Store Software

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NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite

4.2 (1513 reviews)

24 recommendations

LS Retail

LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS), stor...Read more about LS Retail

4.3 (125 reviews)

1 recommendations

Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (...Read more about Marketing 360

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Fishbowl

Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

Clover

Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardwar...Read more about Clover

ARI

ARI (Auto Repair Invoices) is a management application suitable for individual mechanics, auto repair shops and car dealers. It offers a mobile application for iOS/Android devices and can also be accessed via any desktop PC or lap...Read more about ARI

DaySmart Appointments

Since 2001, DaySmart Appointments (formerly AppointmentPlus) has been a trusted provider of cloud-based appointment scheduling software. Our powerhouse online booking, payment, and communication platform is the preferred choice fo...Read more about DaySmart Appointments

Preferred Patron Loyalty

Preferred Patron is a customer loyalty and engagement program designed for companies of all sizes that offers incentive promotions, visitor loyalty management, multi-channel marketing and gift card management functionalities withi...Read more about Preferred Patron Loyalty

Fullbay

Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outs...Read more about Fullbay

R.O.Writer

R.O. Writer is a comprehensive auto repair shop software built to help owners optimize every aspect of their business, from service writing to invoicing to customer communications. It is the most feature-rich shop management solut...Read more about R.O.Writer

Kukui

The All-in-One Success Platform by Kukui is a cloud based platform that helps small automobile repair shops get greater exposure on search engines and other promotional platforms. The customer communication, analytics and marketin...Read more about Kukui

GoReminders

GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-show...Read more about GoReminders

Shop Boss

Shop Boss Pro is cloud-based auto repair shop solution that helps auto shop owners with vehicle workflow management. The solution enables automotive repair shops to create customer invoices and manage vehicle repair history. Key f...Read more about Shop Boss

AutoServe1

AutoServe1 is a cloud-based auto repair shop management solution that helps users in digital vehicle inspection. The solution educates vehicle owners about their auto repair tasks by updating them with latest videos and pictures. ...Read more about AutoServe1

CCC ONE

CCC ONE is a cloud-based auto shop management software that lets shops choose which package and product add-ons meet the company's unique business needs. With connections to multiple insurers, shops can receive more assignments t...Read more about CCC ONE

Stax

Stax is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing, online ...Read more about Stax

GoSite

GoSite is a business management platform that helps businesses manage appointment scheduling, payments processing, client communication processes. With GoSite, users can track client conversations, list businesses in 70+ directori...Read more about GoSite

CAMS DMS

CAMS DMS is a cloud-based auto body platform that can be used by car dealerships to keep track of their inventory, customers, suppliers and expenses. The software can be used to create, maintain and track customer records, notes a...Read more about CAMS DMS

Orderry

Orderry is a cloud-based inventory management application suitable for small to midsize businesses specializing in repair and maintenance services. Features include ticket tracking, inventory tracking tools, telephony services and...Read more about Orderry

Buyers Guide

Last Updated: March 16, 2023

Here's what we'll cover:

What is auto parts store software?

Auto parts store software is retail sales technology specifically designed for the sale of auto parts.

Auto parts stores outstrip the capabilities of most general retail sales packages. An auto parts store can have inventories of thousands of parts for hundreds of cars and hundreds of thousands of parts available for special order. Auto parts stores also have different categories of buyers, such as do-it-yourselfers, repair shop owners and dealers, with each category having a different discount level. Even identifying a part to sell can be challenging. One customer might come in and say “I need a Bosch vacuum pump for a 1994 Mercedes Benz S320.” The next may come in with a greasy piece of metal and a request, “Do you have any of these?”

While dealing with customers is typically done with the help of customer relationship management (CRM), point of sale (POS) and ordering, these modules are different for auto parts stores than for general retailers. The accounts payable, accounts receivable, general ledger and payroll are essentially the same as that for general retailers. What’s important here is that auto parts inventory software should have search functionality and be easy to use.

Sales-dashboard-screenshot-in-Springboard-Retail

Sales dashboard screenshot in Springboard Retail

Common Features of Auto Parts Store Software

In addition to core business functions, auto parts retailers should evaluate the following functions to meet their unique requirements:

Part lookup by vehicle make, model and year

The system should be able to identify any part for any car based on the vehicle’s make, model and year. The catalog should be either on premises and updated frequently or kept in the cloud by a catalog provider. In addition to finding original equipment manufacturer (OEM) parts, the system should be able to recommend substitute parts.

Integration with parts and labor catalogs

The system should be able to integrate with parts suppliers’ online catalogs for both OEM and aftermarket parts. Look for compliance with Automotive Aftermarket Industry Association (AAIA) iSHOP as well as integration with major parts vendors.

Multiple location inventory query

The POS system and the inventory system should be able to see inventory levels at all locations in order to fill a customer’s order. It should check whether the part is available locally. It should also be able to place parts “on hold” for local pick, or trigger a process to transfer the part to the store of the customer’s choosing. Advanced systems will support shipping directly to the customer after payment.

Seasonal order levels

The system should recommend or order seasonal merchandise; for example, tire chains and windshield scrapers in the winter and automobile detailing kits in the summer.

Special order tracking

If a customer requires a part that is not in stock, the system needs to locate the part from a supplier and place a special order. The system should notify the customer (or at least a clerk) when the part comes in.

Lot pricing/em>

Many items sold in an auto parts store, such as oil, cleaners and grease, are sold in lots to repair shops and car dealers. The system should assign the lot pricing and correctly decrease inventory.

Kit and assembly pricing

Car parts can be combined into kits or assemblies. The system should correctly decrease the individual parts if a kit or assembly is sold.

Benefits of Adopting Auto Parts Store Software

A properly implemented auto part solution helps retailers. Without the software, managing thousands of different auto parts becomes challenging and further increases chances of human error, which will have a detrimental effect on the store’s image. Auto store platforms prevent these instances of manual errors, reduce overhead tasks and improve business processes by making them time- and cost-effective.

The primary benefits that can be attained by using these solutions are:

Improved point of sale transactions: These solutions help improve the checkout process for both employees and customers by reducing the wait time, automatically managing cash books, tracking stocks and running promotional campaigns. With automated billing and real-time inventory status updates, human errors can be reduced significantly, or even, eliminated completely. In addition, these solutions help facilitate credit card transactions and digital wallet payments.

Streamline inventory management: Every store owner aims to maintain optimum inventory levels because high inventory means incurring additional cost while low inventory means risking stock outs. Advanced solutions provide real-time inventory updates to track stock levels and receive alerts. The reporting feature in auto part software summarizes the overall business and product-based performance metrics to help business owners make timely decisions. With inventory levels optimized, businesses can accomplish better cash flow, prevent stock shortages and manage multiple suppliers.

Personalize customer experience: Auto parts store solutions provide customer relationship management (CRM) modules to automotive retailers. These modules help them customize the client experience, engage customers and run promotional campaigns. Advanced systems can send personalized emails and text messages targeting specific customers based on location, age, gender and other demographics. Moreover, sharing promotional campaigns with clients on occasions, such as their birthdays, anniversaries and festivals, engages clients and helps increase sales. With a centralized database, auto store owners can identify client metrics such as active buyers, inactive buyers, last purchase and the average amount of purchase.

Cost-efficient operations: These solutions enable auto store owners to automate manual data entry, send emails, track inventory, generate bills and manage payments. The barcoding scanning feature facilitates swift checkout for thousands of products, a process that is quite challenging if done manually. The software helps store operators reduce labor costs and utilize them in more important areas.

What Type of Buyer Are You?

Local or single store: Single-store retailers look for a basic POS solution to handle complex retail transactions, improve customer service and manage credit card transactions. Inventory tracking functionality is a value addition to these stores. The platforms in an auto parts store management software also provide basic CRM and accounting functionalities to ease the store operator’s responsibilities.

Multi-store or regional store: Multi-location stores face specific challenges and seek solutions that can address their multi-location and multiple staff requirements. Inventory management is a requisite feature for these businesses as their stores and warehouses are usually located at different places. Automated email and text-sharing capabilities are needed to run promotional campaigns and engage clients. POS platforms to reduce check-outs are also common requirements in these stores.