Dispensary Software

Dispensary software is a retail management and point-of-sale (POS) solution tailored to the needs of a cannabis retail business. This type of software helps dispensary owners do the following:

  • • Manage inventory for single or multilocation store dispensaries.
  • • Record data, such as age of the buyer and the quantity of purchase, to prepare reports at the time of audit checks.
  • • Schedule store employees and manage shift timings.
  • • Manage dispatch and delivery of inventory and products.
  • • Store transaction data to create real-time financial reports such as profits, losses and expenses.

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Showing 1 - 20 of 53 products
Showing 1 - 20 of 53 products

Paladin POS

For over 40 years, Paladin Data Corp. has been helping independent retail businesses run better. Paladin point of sale (POS) and inventory management software automates time-consuming inventory chores and provides business owners ...Read more

No reviews yet

16 recommendations

Agiliron

Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,...Read more

No reviews yet

10 recommendations

Route4Me

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a r...Read more

WooPOS

WooPOS is a Windows-based and Hybrid solution that helps small to midsize businesses in the retail industry manage inventory and streamline point-of-sale operations. The centralized platform enables users to record clients' contac...Read more

MultiFlex RMS

MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. ...Read more

3.96 (67 reviews)

IndicaOnline

IndicaOnline is a cloud-based point-of-sale (POS) solution that helps users process transactions and manage daily operations for medical marijuana businesses and dispensaries. Key features include patient and physician verificatio...Read more

3.93 (27 reviews)

Mi9 Retail Suite

Mi9 Retail is a retail management solution suitable for businesses in a variety of industries. Key features include point of sale (POS), inventory management, analytics, e-commerce and order management. Mi9 Retail can be used...Read more

4.71 (21 reviews)

tillpoint

Tillpoint is a cloud-based business management and electronic point of sale (EPOS) solution for retail stores, restaurants and the hospitality industry. The solution provides modules for inventory management, accounting, table man...Read more

4.67 (18 reviews)

Retailbean Lite

RetailbeanLite is a cloud-based retail point of sale (POS) solution that caters to small and midsize businesses across various retail verticals. The solution helps users to manage sales, inventory and customer profiles. The P...Read more

4.33 (3 reviews)

Storezigo POS

Storezigo POS is a cloud-based accounting and point of sale solution that helps businesses to manage their inventories and provides a built-in billing system. The solution provides e-commerce website integrations, an expenses mana...Read more

3.50 (2 reviews)

Software pricing tips

Read our Dispensary Software Buyers Guide

Subscription models

  • Per employee/per month: This model allows you to pay a monthly fee for each of your employees.
  • Per user/per month: Users pay a monthly fee for users—normally administrative users—rather than all employees.

Perpetual license

  • This involves paying an upfront sum for the license to own the software and use it indefinitely.
  • This is the more traditional model and is most common with on-premise applications and with larger businesses.

Rated best value for money

ready2order

ready2order is a cloud-based point of sale (POS) solution that helps small businesses maintain customer records, generate receipts and process payments. With the stock management module, administrators can add new products in real...Read more

3.00 (1 reviews)

Lead Commerce

Lead Commerce is an integrated order management suite that offers applications like inventory management, merchandise planning, and customer relationship management. The solution helps small and midsize businesses streamline and a...Read more

No reviews yet

Pulse Commerce

Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with com...Read more

No reviews yet

GoFrugal

GoFrugal POS is a hybrid point of sale (POS) solution that helps retailers across various industries, to manage their distribution and billing routines and automate financial transactions. The solution can be deployed either on-pr...Read more

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Cova Dispensary POS

Cova Dispensary POS is a point of sale system designed for cannabis dispensaries of all sizes. The application offers a touchscreen interface for tablet devices, inventory management, reporting features and more. Because Cova...Read more

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CashFootprint Point-of-Sale

CashFootprint is a retail management solution that offers point of sale (POS), inventory management, customer management, loyalty programs and reporting. The solution helps small and midsize businesses organize and automate retail...Read more

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CannaPoint

CannaPoint is a retail and production management solution built for cannabis dispensaries. Key features include job cost analysis, inventory, point of sale (POS), production control and state reporting. CannaPoint enables emp...Read more

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Eleve

Bemacash is a cloud-based point of sale (POS) solution that helps users manage day-to-day operations for retail stores, gift shops, boutiques and online stores. The purchase order module allows users to plan and monitor inven...Read more

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Greenline

Greenline is a cloud-based retail management solution that allows cannabis dispensaries to manage their point of sale activities. Key features include inventory management, POS registers, sales tracking, reporting and compliance a...Read more

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Kudos Software

Kudos is a cloud-based retail management solution that offers a suite of modules for charity-based retail stores, as well as furniture sales, boatyards and caravan dealerships. Core modules include point of sale, e-commerce, custo...Read more

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Buyers Guide

Last Updated: June 20, 2022

Being heavily regulated, the cannabis retail industry poses a number of challenges for the owners of medical or recreational dispensaries.

The sheer number of regulatory compliance related to security, age restrictions, documentation, packaging and staff protocols make it highly likely that a dispensary owner may miss some rule. This will result in hefty fines or even having your dispensary license revoked.

Dispensary software records all the necessary information digitally, so that you can easily manage industry compliance. It will also ensure that you have access to the required documents and reports during a compliance audit.

To help dispensary owners find the right software for their dispensary, we've written this buyer's guide that covers all the necessary information. Read on to find out about the features of this software, its benefits and market trends that owners should know and follow.

In this guide, we'll cover:

What Is Dispensary Software?
Common Features of Dispensary Software
What Type of Buyer are You?
Market Trends to Understand

What Is Dispensary Software?

The demands of a cannabis dispensary are significantly different from those of a general retail business. For this reason, a regular retail management solution will not suffice for a cannabis dispensary. As a dispensary owner or manager, you need dedicated dispensary software to manage your operations.

Dispensary software is a retail management and point-of-sale (POS) solution tailored to the needs of a cannabis retail business. This type of software helps dispensary owners do the following:

  • Manage inventory for single or multilocation store dispensaries.
  • Record data, such as age of the buyer and the quantity of purchase, to prepare reports at the time of audit checks.
  • Schedule store employees and manage shift timings.
  • Manage dispatch and delivery of inventory and products.
  • Store transaction data to create real-time financial reports such as profits, losses and expenses.

dashboard in cannabis dispensary POS

Reporting dashboard in cannabis dispensary POS tool, Cova (Source)

 

Common Features of Dispensary Software

In this section, we've covered the key software features that a dispensary software buyer should be aware of at the time of purchase. Thoroughly understand the usefulness of these features in your business to select the right dispensary software.

Compliance management

Get alerts when transactions don't comply with the rules regarding customer age, purchase limits or transaction time (i.e., whether the transaction was made during work hours or not).

Reporting

Get business reports on sales volume, profit and loss and general accounting. This feature also generates specific reports on compliance management that are important during compliance audits.

Inventory management

Track the location and status of your inventory in real time. Get real-time insights on stock levels and set alerts for these, so you can reorder before running out.

Customer management

Keep a record of your customers and their purchase quantities to avoid selling more than the permitted limit. You can store details, such as name, age and location, and use them to flag the store operator if they exceed the limit at any time.

Customer loyalty program

Reduce your customer attrition rate with a customer loyalty program. Offer benefits and rewards to encourage repeat purchases.

Multilocation support

Manage your inventory, staff and customers across multiple dispensary locations. This feature is beneficial for dispensary owners who run both medical and recreational dispensaries.

What Type of Buyer Are You?

When purchasing a dispensary software solution, you need to understand all the necessary compliance requirements so you can be sure to choose a solution that adheres to them. In this section, we're covering three common types of dispensary businesses and the compliance challenges for each type and the software features that address them.

Medical dispensary. The first thing you need to ensure is that all your buyers have a valid medical cannabis card. In addition, many medical marijuana dispensaries are also regulated by the Health Insurance Portability and Accountability Act (HIPAA). Such dispensaries should invest in software that is compliant with HIPAA standards.

Recreational dispensary. These are unlike medical dispensaries, where only medical cannabis cardholders are authorized to purchase products. Recreational dispensaries should conduct the initial eligibility verification process, such as age and quantity of purchase, on their own. For this reason, they need a solution that records customer details such as name and age, quantity of purchase and details of a state-issued ID card, such as a driver's license.

Medical and recreational dispensaries. If you operate both recreational and medical dispensaries, you'll have to manage various compliance rules for different customers. For instance, the legal minimum age for a medical marijuana buyer (in states where purchases are legal) is 18 years old, but for a recreational marijuana buyer it's 21 years old.

The THC content of cannabis products is also different for each type of dispensary. For this reason, dispensary software buyers who operate both medical and recreational dispensaries need a solution with procurement and selling features such as barcode scanning, inventory management and customer management.

Market Trends to Understand

The cannabis retail industry is evolving quickly, and so is the dispensary software space. To keep up with all the advancements in this space, you should be aware of the following market trends:

Fraud detection to be integral in dispensary software. Employee-led theft and fraudulent activities have legal and financial consequences for the business. A recent such incident at a Colorado dispensary resulted in a loss of about $10,000 to the business.

As a result, dispensary software vendors are including fraud detection features such as cash drawer management and employee access permissions. Some software vendors also offer theft-detection in their inventory management module, which alerts dispensary owners about discrepancies in stock levels.

Based on our estimates, vendors will continue to develop and enhance their fraud management functionality to be an exclusive offering in their solutions by 2020-2022.

Dispatching to be an important integration. Integrations with dispatching and fleet management systems help dispensaries track the movement of their products from the farm to the warehouse, and warehouse to dispensary. As cannabis retail businesses grow and sales volume increases—increasing the number of shipments—we expect to see an increase in the demand for dispatching functionality by 2020-2025.

Real-time compliance management to see wider adoption. Marijuana Enforcement Tracking Reporting and Compliance (METRC) integration lets dispensaries share their real-time compliance data with the government's regulatory agencies. This integration saves time and effort for managing regulatory compliance. As it gains popularity and investor funding, we believe that it will see increased adoption by 2020.

Marijuana industry to become e-commerce-savvy. With rapid growth in the number of online buyers, e-commerce is becoming increasingly important for a dispensary. We anticipate an increasing demand for e-commerce integration in dispensary software by 2020.