There are thousands of retail point of sale (POS) software vendors on the market to help book and music retailers with the most critical aspects of their business, such as inventory and pricing.
Book inventory software and POS are the key modules for book stores and music shop software. Many shops also have customer service and loyalty programs built into their business strategy, so customer relationship management (CRM) is another important aspect of software solutions as music and book stores are embracing social media to attract and maintain customers. Ideally, systems should support both traditional stores and online sales, “bricks and clicks” operations. And, if stores buy product from customers to resell, the POS and accounts payable features need to integrate for the payments to be processed properly.
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ACCEO Retail-1 is a complete omnichannel software suite designed and developed for today’s modern retailer. Users can seamlessly manage and control all aspects of their omnichannel retail business with a single software system tha...Read more
Fattmerchant is a cloud-based accounting solution suitable for businesses of all sizes across industries such as e-commerce, healthcare and retail. Key features of the solution include point of sale integration, mobile processing,...Read more
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes.
Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce ...Read more
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Android Pay is a cloud-based secure digital wallet application designed for processing payments using tablets and smartphone devices.
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Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a r...Read more
PHP POS is a hybrid point of sale (POS) solution that helps small and startup retail businesses across various industries to manage their day to day business operations, interact with customers and process financial transactions.
SAP Business One is a modular and integrated enterprise resource planning (ERP) solution. This platform integrates financials, CRM, inventory, sales and operations management modules within a single system. SAP Business One automa...Read more
No specialty retailers have been affected more by the emergence of online superstores than book and music shops. In addition, book and music store owners face the challenge of having to compete against the e-book and downloadable music market. Many are forced to rethink their business strategy to meet growing consumer needs for books and music files that can be accessed from a laptop or mobile device.
To differentiate themselves from Internet retailers, book businesses are becoming shopping destinations instead of just stores. For example, many have started to offer an expanded selection of non-core items, such as coffee and food.
There are thousands of retail point of sale (POS) software vendors on the market to help book and music retailers with the most critical aspects of their business, such as inventory and pricing. Systems exist for large organizations with several locations, small “mom and pop” stores, and everything in between. The goal of this buyer’s guide is to help book and music retailers find the right POS software to meet their needs in this evolving market.
Book inventory software and POS are the key modules for book stores and music shop software. Book and music store inventories typically contain just a few duplicates of a large number of items, and special orders are common. Books and magazines are usually identified with a number in the form of a bar code, called the International Standard Book Number (ISBN) and the International Standard Serial Number (ISSN) respectively. CDs (and albums, cassettes and 45s produced after the 1970s) have Universal Product Codes (UPCs).
Many shops also have customer service and loyalty programs built into their business strategy, so customer relationship management (CRM) is another important aspect of software solutions as music and book stores are embracing social media to attract and maintain customers.
Ideally, systems should support both traditional stores and online sales, “bricks and clicks” operations. And, if stores buy product from customers to resell, the POS and accounts payable features need to integrate for the payments to be processed properly.
Common Features of Bookstore POS and Inventory Software
Book and music retailers should consider the following functions to meet their unique requirements:
A book or music store should have access to an online inventory system for the latest books and special orders.
ISBN and ISSN lookup
The system should be able to look up the ISBN or ISSN for any book or magazine. The information, such as title, publisher and publication date, can be imported into the bookstore inventory software.
The system should support the sale of non-book/non-music items such as beverages, snacks and toys.
Access to a UPC library for CDs and other inventory is critical. The system should be able to populate the inventory system with stock numbers and descriptions from the UPC library.
The system should support online sales of items through a Web storefront. If there are both an online store and a physical store, there should be an option to share the inventory between them or to keep the inventories separate.
The system should allow sale and promotional pricing. The pricing should change in the POS and inventory automatically at a specified time and date, if desired.
Customer loyalty program
As part of CRM and to further solidify customer relations, many music and book stores have customer loyalty programs. The store system should track sales history and monitor loyalty program points awarded and redeemed.
If the store sell perishable goods; the “sell by” dates must be tracked, expired inventory must be collected and disposed of and the process properly documented.
Gift set packaging
One of the key promotions for book and music stores are gift sets. The POS system must support gift set sales for a single price but correctly decrease inventory levels for the individual items when a gift set is sold.
If the store buys used books or music for resale, the system should have access to an online database to help determine the price. The POS should support the buying process and handle the transaction correctly through accounts payable and general ledger.
Online music and e-book sales
If there is an online store, it should be able to sell music downloads and e-books in popular formats. Online bookstore software should handle the digital rights management (DRM) and royalties.
Online storefront integration
Many bookstore owners will sell through other online mediums, such as Amazon, Biblio, AbeBooks and others. The system should be able to integrate with these online storefronts.
Users should be able to create lists and sublists of inventory based on keywords. A very helpful feature for both store owners and customers.
The system should allow users to create new fields, customize the length of these fields and vary the type of information included.
Benefits of Bookstore POS and Inventory Software
One should be able to see the operational and experiential benefits provided by the adoption of bookstore POS software. The three top benefits of the software include:
Accurate, automated inventory control. Any retailer would like to excel at managing inventory levels, but it’s especially the case for bookstores. Inventory features enable users to determine and never to run out of popular titles on a weekly, monthly, and annual basis.
More efficient shopping experiences. The organizational benefits of bookstore inventory management enables any and all employees to quickly find items for customers, rather than having to sort through the section they’re “pretty sure it should be in.” This will lead to a greater overall customer experience and hopefully encourage repeat business.
Most book stores use on-premise systems. In fact, paper-based systems are still used by some. However, software as a service (SaaS) systems are available and provide an attractive alternative for book stores and music shops that are upgrading or replacing current systems.
Most SaaS, or Web-based, applications are hosted on the vendor’s servers and paid for by monthly subscription. This deployment option is ideal for buyers who prefer lower monthly payments over a costly upfront investment.
A final benefit of SaaS software is increased accessibility. Users can access these systems from any device with an Internet connection and from Mac or PC operating systems.