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Lightspeed Retail

Lightspeed Retail is a cloud-based point of sale (POS) solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution enables retailers to manage inventory... Read More
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TouchBistro Restaurant POS

TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
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Vend

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend offers tools to help manage the customer experience, as well as sales, inventory, customer data and more. Vend is designed to work on various devices... Read More
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Toast POS

Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
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Springboard Retail

Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
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Sapaad

Sapaad is a cloud-based point of sale (POS) system designed to work for all types of food businesses (cafes, fast food, full-service, etc). Likewise, Sapaad offers functionality to handle various ordering types, such as walk-in, dine-in,... Read More
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Lavu iPad POS

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant,... Read More
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Thr!ve

Thr!ve is a point of sale (POS) system by Granbury Restaurant Solutions. It is a consolidation of Granbury's legacy systems FireFly Point of Sale, DiamondTouch POS and Vital Link POS. This solution is suited to a wide variety of... Read More
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COMCASH Retail ERP

COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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RQ Retail Management

iQmetrix specializes in retail software, with products focused on retail management and customer experience technology. The RQ Retail Management system is iQmetrix’s flagship POS software product, which allows the user to manage... Read More
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MultiFlex RMS Fashion

MultiFlex RMS Fashion & Apparel Software is both a front-end retail POS Software and a back-end financial and inventory management system that integrates and manages both physical and eCommerce operations and can be used to handle... Read More
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RetailSTAR

RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
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Stratus Retail

Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart,... Read More
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NCR Counterpoint

The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More
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Cybex Enterprise Retail Suite

Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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S2K Retail Management Software

S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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Genesis Advantage

Genesis Advantage is a Windows-based, on-premise furniture retail system containing point-of-sale (POS), inventory management, and accounting functionality that is designed to meet the needs of small to medium-sized retailers. Within... Read More
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Business Control OneStep

OneStep by Business Control Systems is an on-premise POS system for brick and mortar retailers. OneStep specializes in the firearms industry but is adaptable to businesses in a variety of industries such as sporting goods, tobacco,... Read More
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Wireless Standard POS

Wireless Standard by B2B Soft is a cloud-based point-of-sale system specifically designed for the wireless industry. Wireless Standard is fully integrated with added-value products like bill payment services, handset insurance providers... Read More
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Aptos

Aptos is a provider of cloud-based retail management solutions, offering small and midsize retailers tools to manage their business operations and customer engagements. Their solutions are suitable for wide range of retail businesses,... Read More
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RunIt RealTime

RunIt RealTime is a great system for retailers looking to get more out of their point of sale. It offers staff performance and customer relationship management (CRM) integrated within the application to help users run their retail... Read More
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ARMS Signature Series Software

Advanced Retail Management Systems (ARMS) provides business development and software technology for retail jewelers and wholesalers. ARMS features include repair tracker, a tool that tracks items throughout the repair process and measures... Read More
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Jewel Mate

Jewel Mate (formerly Jewels 2000) software is the business management system preferred by more than 2,500 jewelry retailers and wholesalers. We currently recommend this system for all-sized jewelry vendors. 
Jewel Mate’s unique... Read More
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ChainDrive

ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More
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AmberPOS

Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
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PawnMaster by Data Age

Data Age provides point of sale (POS) solutions for pawn shops, and other specialty retailers. The systems offer optical identification scanning, barcode/UPC scanning, biometric validation, and law enforcement reporting. The system... Read More
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Smartwerks_USA

Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale... Read More
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NetSuite

NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
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Real Time POS, Inc.

Real Time POS is a scalable (offered as cloud service or on premise), point of sale and retail management system that serves a variety of both hard and soft good retail segments, including apparel, sporting goods, home décor, jewelry... Read More
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mPower Beverage for Liquor Stores

mPower Beverage manages point of sale (POS), inventory, customers and pricing levels for liquor stores with industry-specific features. mPower Beverage is designed specifically for liquor and beverage retailers. It includes features... Read More
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iVend Retail

iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
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ConsignPro

For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail... Read More
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RockSolid MAX

RockSolid MAX is a cloud-based point of sale solution for small to midsize hardware and lumber businesses. RockSolid MAX helps users manage point of sale, inventory management, purchasing and receiving, electronic data interchange,... Read More
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Visual Retail Plus

Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry,... Read More
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Liberty4 Consignment

With its flexible, simple solution, Liberty4 Consignment by Resaleworld.com offers retailers in the consignment, thrift and resale industries a comprehensive system to manage point of sale, inventory management, CRM and accounting.... Read More
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SimpleConsign

SimpleConsign by Traxia offers a web-based single or multi-store solution for consignment stores, resellers, small retailers, antique malls, and art galleries. No download is required, and set up, data conversion and backups are included.... Read More
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Gotmerchant.com

Gotmerchant.com offers a free retail POS system for restaurants and bars that are interested in using a solution with integrated gift and credit card processing services. Gotmerchant.com gives the merchant everything they need, from... Read More
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AIMsi

AIMsi is an end-to-end point of sale management solution that can be used in any retail environment. With multiple integrated features, AIMsi is a complete business management suite that provides POS, accounting, inventory tracking... Read More
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Teamwork Retail

Teamwork Retail is a point of sale (POS) solution with integrated applications available for inventory management, customer management, e-commerce, warehouse management, memberships, business intelligence and time clock. The solution... Read More
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CORESense

CORESense is an end-to-end, cloud-based Point of Sale and Retail Management System designed to address the specific needs of small to mid-size retailers. CORESense has been providing robust software solutions for more than 10 years,... Read More
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Bravo Pawn Systems

Bravo Pawn Systems is a point-of-sale platform built specifically for pawnbrokers. The software offers inventory management, advanced reporting, customer management, tight security, integrated e-commerce, and mobile applications. The... Read More
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Maitre'D POS

Founded in 1999, Posera Software Inc. offers a robust and customizable restaurant and foodservice POS system in Maitre’D POS. The solution is fit for businesses within the hospitality industry seeking a point of sale (POS) system... Read More
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GiftLogic

GiftLogic offers retailers a complete point of sale solution from initial transaction to reporting and analysis. Retailers can choose from basic and pro packages available in GiftLogic in order to build a POS system that meets their... Read More
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Tiger POS

Developed by those who have experience in the industry, Tiger POS is a point of sale solution created specifically for liquor and wine retailers. Because of its user-friendly interface, it requires very minimal training. Transaction... Read More
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Rapid Gun Systems

Rapid Gun Systems is a custom POS that can be deployed on-premise or accessed through the cloud. It's designed specifically to meet the needs of firearm retailers, with several features that help to ensure compliance while handling... Read More
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Instore

Instore is an iPad-based point of sale (POS) solution supporting small to midsize retailers. It offers features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business performance... Read More
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Acumen

Acumen is a software solution designed for small, medium, and growing retailers. The integrated solution includes applications for point of Sale, stock management, customer management, ecommerce, and accounting. Acumen provides a... Read More
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Acme Point of Sale

Acme Point of Sale by Total BusinessWare is a comprehensive Point of Sale solution for companies of any size - it can be used effectively on-premise by a single store with a single user, all the way up to a larger establishment with... Read More
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Booker

The Booker cloud-based platform was designed for service and class-based businesses who want to continue the lines of engagement with clients. It manages the processes for finding new clients, booking appointments, selling services,... Read More
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NTS Retail Suite

The NTS Retail Suite from NTS New Technology Systems is a server-based collection of solutions that helps retailers maintain communication with their customers. Through NTS Retail Suite’s Retail Management feature, users are able... Read More
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Buyer's Guide

Touch screen point of sale (POS) software plays a key role in running an efficient retail operation. However, it can be difficult to sort through the many available programs to find the right touch POS system for your type and size of store. Luckily, we put in the hard work of researching these solutions, so you don’t have to. Our expertise allows us to match retailers with the right software based on their type of store, size and unique requirements. We are committed to saving retailers valuable time, and costly mistakes.

The goal of this buyer’s guide is to help retailers understand the market and begin the research process. Here’s what we’ll cover:

What Is Touch Screen POS Software?
What Type of Buyer Are You?
Benefits and Potential Issues
Market Trends to Understand
The Vendor Landscape

What Is Touch Screen POS Software?

Retail software is designed to track sales, inventory, customer information and more. The more advanced systems also support purchasing, manage employees and commissions and control pricing for multiple stores from a central location.

There are many different types of POS systems, and of course touch screen is one of the primary deployment models. For these programs, the keyboard is an eliminated or secondary piece of hardware, as most or all of the use comes through an intuitive touch-sensitive interface. The software is customized to your store and products and is designed to be quick and easy to learn, since retailers have one the highest employee turnover rates of any industry.

What Type of Buyer Are You?

There’s a very wide variety of touch screen POS systems and shopping for one can be a bit overwhelming. To simplify the task before you and help make sense of all the products you encounter, it’s helpful to think of all the various systems as belonging to either of two general groups. We use a similar approach and group touch screen POS buyers into one of two types:

Small POS buyers. Businesses with one to a handful of locations typically want a straightforward POS system. These buyers generally use their POS systems to ring up customers, update inventory and provide basic reports. Some of these systems also provide CRM capabilities that can be used to develop marketing and buyer incentive programs. They can also offer varying levels of accounting functionality.

Importantly, these systems are also some of the easiest to use. This can be an important selection factor for stores that can’t spend much time training managers how to use the new system or getting sales staff up to speed on how to handle and process each order. Touch screen POS systems designed for smaller businesses will typically have the simplest, and often the most user-friendly, interfaces.

Enterprise POS buyers. These buyers may be outgrowing their starter POS packages and are looking for more robust solutions. Alternatively, they may have an advanced POS package that simply isn’t well aligned with the workflows of frontline sales staff. They may be looking for a simpler system on the frontend, to improve speed and efficiency during check-out, but one that has more advanced and multi-site reporting and planning capabilities on the backend.

These solutions are typically targeted to larger retailers with multiple and/or very large stores, and include robust multi-location reporting capabilities and features like centralized pricing controls, merchandise planning and warehouse or transportation management. Not every enterprise solution will have all of these features, so consider carefully which features you want, and use those criteria to narrow down your search. Enterprise buyers should also consider any integration requirements carefully before making a purchase decision. They may have, for example, an important customer database that they plan to continue using. In cases like these, all new POS systems under evaluation should be double-checked to ensure compatibility with the database files and formats.

Benefits, Potential Issues and Pricing

The benefit of a touch screen POS is the intuitive design and high efficiency. New employees can learn the software extremely easily, since everything they need is just a couple of touches away, and once learned gets all purchases and/or orders registered very quickly and communicated to whoever else needs the information. In turn, this reduces checkout times, which increases sales and lowers costs of doing business.

Of course, training is a huge issue, and not all touch screen POS systems are created equal. So be sure to consider usability as you’re considering systems, to make sure the learning curve for new employees will be as low as possible.

Market Trends to Understand

As you evaluate retail systems, keep these trends in mind. How your vendor fits within these trends could have a big impact on their viability.

  • Mobile POS. Since many retailers conduct sales at tradeshows and other events, mobile POS applications are growing in popularity. Of course the iPad is a natural touch screen mobile POS application, but there are others designed to process payments and access inventory/sales data remotely.
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  • Software as a service (SaaS). Not too long ago, a touch screen POS system would have required an on-premise installation. But with the explosion of the iPad, touch-sensitive desktop computers and other tablet devices, there are a whole range of solutions that are now designed for a Web-based deployment model. For these, the software and data are housed on a remote server, with the touch-sensitive user interface being the only on-premise use requirement. This could be a tablet device or a dedicated piece of hardware that you buy or lease from the software vendor.

The Vendor Landscape

This type of buyer:  Should look at these systems...
Small POS buyer TouchSuite, 2TouchPOS, Microsoft Dynamics RMS, Cougar Mountain Denali, Positive Retail Manager, Prophetline
Enterprise buyers Counterpoint, Retail Anywhere, Retail STAR, GoldTech, Iridium, Retail Pro, The Assistant Manager, Cybex, VuePoint, Cegid, Epicor