Find the best Online Ordering Systems
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Clover is a powerful all-in-one POS system designed to help small businesses streamline their operations. The system offers a range of features, including payment processing, inventory management, employee tracking, and more. Clover's hardware devices, suc...Read more about Clover
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Epos Now POS systems are an effective business management, sales, and payment solution for single-site, multi-site, and online businesses. Popular with retailers and hospitality businesses in many industries, Epos Now POS systems are perfect for cafes, bar...Read more about Epos Now
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Toast POS is a comprehensive point-of-sale system designed specifically for the restaurant industry. It is more than just a tool to accept payments; it is the central nervous system of a restaurant's operations, integrating a suite of functionalities to ma...Read more about Toast POS
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Rezku is the premier POS, used by successful restaurants, bars and pizzerias to compete at a higher level, earn new business and eliminate headaches. Rezku comes complete with everything modern food and beverage concepts need for amazing service, optimize...Read more about Rezku POS
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LINGA is an enterprise-ready cloud-based business platform with 20+ applications in addition to Point of Sale (POS). With over 17 years in the restaurant markets, LINGA POS offers businesses hardware and software for restaurant industries. LINGA's Platform...Read more about Linga rOS System
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HungerRush is your trusted partner in the restaurant industry, providing integrated solutions designed to simplify your operations and enhance the overall dining experience. Whether you're standing up your first restaurant or looking to grow your number of...Read more about HungerRush
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BrewPOS is a Windows IOT solution for restaurants designed to intuitively manage the daily functions for your restaurant. Open Tabs with EMV chip cards and close them without the customer present. Never keep a credit card behind the bar again. The system a...Read more about BrewPOS
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Infor® Point of Sale (POS) is designed for full- and quick-service restaurants chains, hotels, and managed food services in higher education, corporate, healthcare, and other hospitality settings. This stable and scalable solution helps unify operations an...Read more about Infor Point of Sale (POS)
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Revel Systems is the leading flexible cloud-based point-of-sale (POS) platform built for multi-location growth. The platform enables businesses to customize an ecosystem of technology that works best for their unique needs, allowing them to integrate indus...Read more about Revel Systems
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LS Central is a unified POS and ERP software solution built on Microsoft Dynamics technology. It brings together several functionalities in one application such as financials (the Microsoft Dynamics ERP), point of sale (POS), store operations, supply chain...Read more about LS Retail
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Restroworks(formerly known as Posist) is a company dedicated to serving businesses, specifically partnering with worldwide restaurant chains to help them embrace digital advancements through its all-in-one restaurant technology platform. Our goal is to ens...Read more about Restroworks
Loyverse POS is a cloud-based, mobile point-of-sale solution aimed at small retail, restaurant and salon establishments. With this software, users can manage inventory, visualize sales analytics and manage customer relationships. Loyverse POS allows u...Read more about Loyverse POS
StoreKit is a digital menu and payment technology software that helps businesses accept orders for food and drink. With click & collect, delivery, and in-store ordering modules, StoreKit not only saves restaurants operational costs and the fees demanded by...Read more about StoreKit
Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS marketing campaigns, eCommerc...Read more about Square Point of Sale
MarketMan Restaurant Management is a cloud-based inventory management platform that assists small to large-sized restaurants with procurement, food delivery tracking, and accounting. Its key features include menu planning, budgeting, supplier management, a...Read more about Marketman
CAKE provides a comprehensive and easy-to-use POS designed specifically for restaurants. The software benefits independent restaurant owners who want to replace their current POS or don’t have a cloud-based system, as well as small to mid-size chains looki...Read more about CAKE POS
OnnaWay is a delivery management solution designed to help businesses of all sizes receive online orders, track drivers’ locations, handle payment operations and more. It enables customers to obtain notifications related to order confirmations, estimated t...Read more about OnnaWay
Flipdish is an all-in-one POS and restaurant management system powering thousands of restaurants and takeaways around the world. Make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting...Read more about Flipdish
Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand ...Read more about Yelp Guest Manager
Aravenda is a cloud-based consignment management software that enables resale businesses of all sizes to create, run and manage custom eCommerce stores. The platform includes an inventory management application for Shopify stores and Clover users, which ...Read more about Aravenda Consignment Software
Slice is a first-party partner designed to help pizzeria owners streamline online ordering, marketing, and delivery operations. The platform enables managers to create discount offers, manage digital menus, and track sales using an owner portal. Slice ...Read more about Slice
Owner.com gives small and mid-sized restaurant owners access to the same tech tools used by major chains. With AI-driven traffic generation, Owner.com rebuilds websites to attract more visitors, reducing reliance on third-party delivery apps. By utilizing ...Read more about Owner.com
eHopper is a cross-platform point-of-sale software designed for retail and restaurants and available for Windows and Android devices. It also offers a suite of applications like online ordering website, KDS, self-serve kiosk, order management, inventory ma...Read more about eHopper
MYR POS is a cloud-based point of sale solution and was created specifically for the quick-serve and fast-casual restaurant segments. Customers typically include coffee shops, salad bars, pizza stands, ice cream shops, food trucks, multi-location franchise...Read more about MYR POS
Infrasys Cloud is a restaurant management solution that helps hospitality businesses manage orders, menus, sitting arrangements, and other operation via a unified portal. The platform enables organizations to design a custom dashboard to display menu items...Read more about Infrasys POS
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Your Guide to Top Online Ordering Software, April 2024
Software Advice uses reviews from real software users to highlight the top-rated Online Ordering products in North America.
Learn how products are chosenExplore FrontRunners
“Usability” includes user ratings for Functionality and Ease of Use.
“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.
Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.
Buyers Guide
This detailed guide will help you find and buy the right online ordering systems software for you and your business.
Last Updated on March 03, 2025Online ordering is making a big impact on the restaurant industry. A 2017 survey conducted by Morgan Stanley found that 52 percent of take-out or delivery orders were made online, through a restaurant website, delivery service website or mobile app.
The widespread popularity of online food ordering is nowhere more evident than in the growth of third-party apps such as GrubHub and UberEats. More than 3 million people placed an order through GrubHub in the past year alone.
But the convenience these services provide do not come cheap for restaurant partners. Restaurants often pay hefty commission fees—between 15 to 35 percent—in exchange for using these third-party platforms.
Budget-conscious small and midsize restaurants can choose from a variety of in-house online ordering software—most of which do not charge commission fees that eat into their bottom line. Unfortunately, choosing an online ordering software platform requires a great deal of time and research.
This buyer's guide will help restaurant owners and operators get an understanding of what's out there in the online ordering software market and what common features to look out for when shopping for a system.
Here's what we'll cover:
What is Online Ordering System Software?
Common Features of Online Ordering System Software
Benefits of Online Ordering System Software
What Is Online Ordering Software?
Online ordering software lets customers place an order to a restaurant through a webpage or app, with the option for delivery or pick-up.
Here's a breakdown of how online ordering works:
Your customer places an order for menu items through your website or app
You receive a notification through your online ordering software
Depending on the system, or your personal preference, the order is automatically processed or you can choose to review and approve the order
Your customer receives a confirmation of their order
Your kitchen staff starts cooking
Beyond those basic ordering capabilities, online ordering software also helps restaurant operators capture valuable customer data.
This gives you the ability to know who your customers are, as well as make informed decisions about what your restaurant can do to drive sales and loyalty.
Common Features of Online Ordering Software
Online ordering software will offer some, if not all, of the following features:
Online menu | Displays food items on a customized website/app for customers to review. Can be easily updated in real-time to reflect promotions or specials. |
Online ordering | Enables orders to be input and sent to the kitchen for preparation. Orders can be entered by a server at a POS or by a customer using online ordering. |
Online sales reporting | Shows real-time inventory and sales data, and tracks orders, total sales, top menu items, average check amounts and delivery orders. |
Customer data capture | Collects customer data (e.g. names, emails, contact details, order history) for orders placed to give you valuable insights. |
Restaurant POS integration | Provides greater consistency and efficiency by interfacing with a restaurant's existing POS system. |
Loyalty and gift card integration | Helps restaurant operators retain and reward loyal customers based on their order history. |
What Type of Buyer Are You?
The target audience for online ordering software are restaurant operators and owners who are looking for a quick and efficient way for their customers to order food items online, whether via their website or through an app.
Restaurant owners seeking POS integration: These buyers are looking for an online ordering system that will integrate with their restaurant POS.
With an online ordering software that integrates with an existing POS, online orders are being sent directly into the POS system and routed to the kitchen. All orders are handled entirely via the POS system and accounted for in the restaurant's entire sales reporting.
Restaurant owners seeking a standalone platform: These buyers are looking for a standalone online ordering platform, independent from their restaurant POS.
Because standalone platforms specialize in online ordering, buyers of these platforms are typically highly focused on the online ordering and delivery aspect of their business. In most cases, online ordering and delivery consists of the majority of their business.
These platforms may come with extras such as 24/7 customer support, the ability to send coupons or discounts and advanced SEO tools. They are also likely to take some form of commission or transaction fee on every order.
Benefits of an Online Ordering Software System
More than ever, restaurants are recognizing that there is a significant chunk of money to be made in the online food ordering and delivery space. Here are some of the benefits of implementing online ordering software:
Simplify the ordering process: Phone orders can disrupt the workflow within a restaurant, keeping customers waiting on the line or causing incorrect orders. Online ordering lets customers make specific orders at their own convenience.
Customers have a clear view of the menu items laid out in front of them and are able to communicate what they want, with minimal communication issues. That, in turn, frees up time for your employees to focus on running your restaurant.
Manage your online ordering system in real-time: Things move fast in the food industry. Naturally your online ordering system should reflect the time sensitivities of the restaurant industry.
Whether it's featuring a weekend special or simply removing a dish from the menu, having a white-label online ordering system enables you to make changes on the fly anytime you want.
Valuable insight into sales and customer data: It's crucial to track and analyze how your restaurant is performing in online sales.
One of the biggest advantages of having an online ordering system is the ability to have an overview of your sales reports and understand what your metrics are, at the highest level.
These reports can also give you a more detailed insight into your sales such as average order, top-selling menu items and customer demographics, which you can then leverage for targeted marketing promotions.
Market Trends to Understand
As online ordering becomes the norm in the food culture, a battle for customers is heating up between third-party services such as GrubHub or Uber Eats and in-house software platforms. Here are some of the trends to watch:
Sales and customer analytics are key to remaining competitive. Tracking customer data is crucial for restaurants in the online ordering and delivery space. Online ordering help you capture more of your customers' data, provide a more detailed understanding of what's working and what isn't, and can manage create loyalty programs for your customers.
Online ordering via mobile apps will increase. A study of 126 restaurants by Gartner found that 75 percent of brands offered a mobile app (content available to Gartner customers). For busy customers on the go, mobile apps provide not just a quick and convenient way to place orders, but a great way to build customer loyalty.
"Mobile app customers tend to order more often and have a higher average ticket than in-store customers," Curt Garner, chief digital and information officer at Chipotle told Adweek. "Rapid reorder of favorite and recent orders is a great example of one of these features."