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Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS mar...Read more
Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their...Read more
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada.
In addition to point of sale functionality, AmberPOS incl...Read more
With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more
Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locati...Read more
Hippos is an on premise with Cloud access point of sale (POS) solution that can be operated with or without the internet. The internet is only used to sync data between the POS and Cloud (web portal). The Hippos solution is design...Read more
POS Nation is built to support retailers, including specialty businesses such as tobacco and vape shops, liquor, wine and beer stores, lawn and garden centers, hardware stores, convenience stores, groceries and markets.
The sof...Read more
AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and ...Read more
RockSolid MAX is an easy-to-use software solution that helps home and building supply retailers with outdated or manual systems upgrade technology and get more done. The software is cloud-based so the initial investment is lower, ...Read more
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,...Read more
Paladin POS is an on-premise point-of-sale (POS) solution designed for small and midsize businesses. It offers return order management, checkout, discount management and customer loyalty program management functionalities within a...Read more
GiftLogic is a retail management solution for small businesses. In addition to Point of Sale, the solution includes inventory management, customer management, and e-commerce integrations. GiftLogic is an on-premise solution, and c...Read more
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes.
Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce ...Read more
PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process tr...Read more
Fishbowl is a hybrid manufacturing and warehouse management solution designed for small and midsize companies. Key features include inventory control, material requirements planning (MRP), job shop floor control, work order manage...Read more
Cin7 is a cloud-based retail management solution with e-commerce, inventory management, point of sale (POS) and reporting features. The solution combines the functions of inventory management, POS, third-party logistics (3PL) and ...Read more
Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on and offline and provides unified data across stores and has an integrated inventory management function.
Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with ...Read more
uAttend is an employee management system developed for all mobile platforms. It is a cloud-based solution for tracking attendance and time records for employees. The application allows employees to punch-in and out via web browser...Read more
Hardware stores specialize in the retail of household goods and materials, including:
Lawn and garden equipment
Plumbing and electrical
Specialty hardware stores may also sell items such as farm or ranch equipment and even hunting supplies.
POS software for hardware and building materials stores helps business owners automate nearly every aspect of their business, from managing inventory to customer checkout and balancing the books.
These systems offer increased visibility into business operations, allowing owners to track trends and relationships that impact profitability. As such, these systems play an integral role in the success of retail stores of all size, from mom-and-pop hardware shops to enterprise-level home improvement retail chains.
With the emergence of new digital technologies such as iPads, credit card processors and electronic barcoding solutions it’s easier than ever for hardware and building materials stores to maintain accurate shop records.
We’ve created this guide to help business owners evaluate and compare the various solutions on the market and make a more informed purchase decision.
There are some peculiarities for the customer relationship management (CRM) and POS. These are primarily in the areas of job costing and estimating. They affect both contractors and do-it-yourselfers.
Common Features and Capabilities of Hardware POS Software
When evaluating POS software, hardware store owners should keep the following functions in mind to ensure the new system meets their unique business and industry requirements.
Common Hardware POS Features
Integrated parts database and UPC catalog
Because of the large number of hardware items, the system needs to provide a catalog of products and UPCs. The catalog must be updated frequently or better yet, available online.
Sell by measure
Hardware stores sell many bulk items that are sold in cut portions. Examples include lumber, chain, rope and wire. The system should handle selling by measure for these items. The inventory should be accurately tracked, including accounting for all scrap.
Shelf and bin location
The inventory and POS systems should support locating products by shelf and bin location. In addition to providing better customer support, having inventory location assists with the physical inventory process.
The POS and inventory system should allow estimates to be prepared. If the customer accepts the estimate, the system should be able to generate a customer order easily. It should generate orders for stock not on hand and special orders as necessary.
The system should support contractor sales. It should calculate discounts, track terms and provide billing. It should also track lines of credit and notify the customer and back office staff when credit thresholds are reached.
The system should be able to track multiple jobs, for both contractors and do-it-yourselfers. The job costing should be part of the POS. A single transaction should be able to be split over multiple jobs. The job should include the customer’s job number. Each customer should be able to have multiple jobs concurrently.
The system should recommend or order seasonal merchandise; for example, salt and holiday decorations for the winter and barbecue grills in the summer. The system should also support inventory sell-versus-store decisions at the end of each season.
Hardware stores often sell plans and materials as single kits; for example, to build a storage shed or a play set. The system should correctly decrease the individual parts inventory counts when a kit is sold.
The system should handle special orders. It should track deposits, integrate with order entry to place orders and notify the customer when the order is received.
Many hardware stores offer special services. Examples include rescreening and engraving. The system needs to track the work orders, post deposits and notify the customer when the work is complete.
Material safety data sheet (MSDS) handling
OSHA requires that the required MSDS for a product to be delivered by the seller, but only for certain customers. The systems should have a repository of MSDS The POS and CRM systems should printout required data sheets at the time of sale.
Common Hardware POS Capabilities
For a variety of reasons, hardware stores are starting to maintain gift registries. Customers should be able to register for desired merchandise by name and event. The system should track which items have been purchased and what is still on the list.
The system should have a rental management module. It should track costs, billing, maintenance and equipment lifecycle management.
Lookup by description
Since many hardware items are similar, the POS needs a look up by description, which can narrow the range of items. The the clerk or customer then can select from a limited list.
The system must show pictures of the items. The images should be available during ordering, receiving, selling and physical inventory.
Many hardware parts are ordered in cases and sold in as cases, boxes or singles. The POS system should decrease the inventory properly how ever the items are sold.
Physical inventory system
The system should support physical inventory. It should interface with handheld devices to record the count. It should create physical inventory sheets by location as well as item number. The count sheets should have the option to display the image.
Expected Benefits of Using Hardware POS Software
Investing in POS software can benefit your business in several ways, including:
Improved workflows: Prior to POS software, sales associates had to physically check the stockroom and sales floor to answer customer inquiries about pricing or inventory levels. Now, associates can respond to questions about product levels, cost and more simply by checking their POS dashboard. This not only creates a smoother customer experience, but employees can special order a part for a customer or check inventory levels at other store locations on the spot.
Better employee management: Using your POS for scheduling can help ensure proper staffing levels so employees are neither over or under worked. Use historical staffing data to anticipate increased staffing needs around holidays to ensure you have enough people scheduled to work at that time.
Enhanced customer service: Create a customer database to provide a more personalized shopping experience. Sales associates can use purchase history to help with current sales. For example, if the customer is looking for a lawn mower part, the associate can look up what model lawn mower they bought to help locate the part more easily.