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What is cell phone store pos software?

The two critical functions for cell phone retailers are point of sale (POS) management and customer relationship management (CRM). Specialty retailers, such as wireless stores, face additional complexities compared with more general retail stores due to their distinct business and revenue models. For example, in a wireless/cellular store, retailers... read more
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Rain POS

Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their...Read more about Rain POS

4.27 (124 reviews)

41 recommendations

AmberPOS

Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS incl...Read more about AmberPOS

4.09 (53 reviews)

36 recommendations

NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite

4.13 (1294 reviews)

33 recommendations

POS Nation for Retail

POS Nation is built to support retailers, including specialty businesses such as tobacco and vape shops, liquor, wine and beer stores, lawn and garden centers, hardware stores, convenience stores, groceries and markets. The sof...Read more about POS Nation for Retail

4.57 (122 reviews)

31 recommendations

Agiliron

Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,...Read more about Agiliron

4.49 (36 reviews)

22 recommendations

AIM

AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and ...Read more about AIM

4.09 (199 reviews)

14 recommendations

Paladin Point of Sale and Inventory Management

For over 40 years, Paladin Data Corp. has been helping independent retail businesses run better. Paladin point of sale (POS) and inventory management software automates time-consuming inventory chores and provides business owners ...Read more about Paladin Point of Sale and Inventory Management

4.62 (21 reviews)

13 recommendations

Epicor for Retail

Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locati...Read more about Epicor for Retail

4.00 (5 reviews)

13 recommendations

Hippos POS

Hippos is an on premise with Cloud access point of sale (POS) solution that can be operated with or without the internet. The internet is only used to sync data between the POS and Cloud (web portal). The Hippos solution is design...Read more about Hippos POS

No reviews yet

13 recommendations

STORIS

STORIS is the leading provider of modern technology solutions for home furnishings, bedding, and appliance retailers. From your showrooms and eCommerce website to your distribution centers, STORIS will enhance the customer experie...Read more about STORIS

4.35 (48 reviews)

7 recommendations

Ordorite

Ordorite offers a fully end-to-end management software solution for furniture, bedding and related retailers. The system can manage every aspect of your business from point of sale, inventory control, warehouse management, deliver...Read more about Ordorite

3.67 (3 reviews)

7 recommendations

MyPOS Connect

Designed for independent and enterprise retailers, MyPOS Connect is a cloud-hybrid POS solution that allows businesses to create a POS experience for any retail business function and optimize engagement, sales, purchasing, and inv...Read more about MyPOS Connect

4.49 (41 reviews)

1 recommendations

iVend Retail

iVend Retail is a cloud-based, omnichannel retail management solution that helps businesses manage various aspects of a brick and mortar retail shop and e-commerce store. It covers from point-of-sale (POS) to back office to head o...Read more about iVend Retail

3.90 (15 reviews)

1 recommendations

Shopify

Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce ...Read more about Shopify

4.55 (6052 reviews)

Square Point of Sale

Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, email and SMS mar...Read more about Square Point of Sale

4.66 (2485 reviews)

Fishbowl

Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

4.16 (814 reviews)

Cin7 Omni

Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2...Read more about Cin7 Omni

4.29 (572 reviews)

Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with ...Read more about Square for Retail

4.67 (467 reviews)

uAttend

uAttend is an employee management system developed for all mobile platforms. It is a cloud-based solution for tracking attendance and time records for employees. The application allows employees to punch-in and out via web browser...Read more about uAttend

4.56 (436 reviews)

Clover

Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardwar...Read more about Clover

3.95 (422 reviews)

Buyers Guide

Last Updated: March 16, 2023

The two critical functions for cell phone retailers are point of sale (POS) management and customer relationship management (CRM). While inventory is not typically extensive for cell phone stores, it does change frequently. Most cell phone contracts in the United States are for two years. During a contract period, cell phone retailers can sell related accessories to their buyers. As a contract nears its end, the retailer can contact the buyer about new phone options. However, this strategy only works if the retailer knows the client, their phone model and the end date of the contract.

Standard functions of cell phone POS software includes accounts receivable, accounts payable, general ledger and payroll. In fact, some operations just use inventory, POS and CRM software. They outsource payroll and use spreadsheets and paper records for the rest of the operations.

To help you understand wireless/cellular store POS software and find out the solution that is the right fit for your store, we’ve created this buyer’s guide.

Here’s what we’ll cover:

What Is Wireless/Cellular Store POS Software?

Common Features of Wireless/Cellular POS Software

Benefits of Wireless/Cellular Store POS Software

What Is Wireless/Cellular Store POS Software?

Specialty retailers, such as wireless stores, face additional complexities compared with more general retail stores due to their distinct business and revenue models. For example, in a wireless/cellular store, retailers don’t just require POS features, but they also need specialty-specific capabilities, such as:

  • Phone tracking

  • Contract renewal database

  • Phone activation

  • Repairs management

  • Accessory lookup

To be on top of their game, cellular and wireless store owners need to know which mobile devices and accessories their clients have already purchased. This will enable them to create opportunities to upsell and cross-sell. Moreover, POS solutions can help retailers get a competitive edge and drive additional revenue by swiftly reaching out to potential customers.

Common Features of Wireless/Cellular POS Software

In addition to core business functions, wireless and cellular retailers should consider the following functions to meet their unique requirements:

Phone model tracking

Track each customer’s phone model. As new accessories become available, sales agents can contact customers who own the compatible phone model. This is also useful if the manufacturer releases an updated version of a phone.

Phone serial number tracking

Track the serial number for each phone from its receipt into inventory and through to its sale to the end user. This is useful in case the phone gets lost or is stolen.

Phone identifier tracking

Track each phone identifier to its serial number and to the customer. This includes the electronic serial number (ESN) and mobile equipment identifier (MEID) for code division multiple access (CDMA) and subscriber identity module (SIM) cards for global system for mobile communications (GSM) phones.

Vendor compliance reporting

Track which contracts are sold for each carrier. Software systems should produce the sales and contract compliance reports as required.

Contract expiration date

Store the contract expiration date for each customer. When the expiration date approaches, the system should notify your sales team and send a reminder to the customer.

Date of last phone purchase

The system should track the date of the last phone purchase. As the date approaches two years, the system should notify the sales team and send a reminder to the customer to upgrade to a new phone.

Accessory look up

The system should identify accessories that match a particular phone. When a phone is shown or sold, the sales representative can also show all of the accessories that go with it.

Split tender

Enables retailers to accept payment over several different methods. For example, a customer may want to pay with cash and one or more different credit cards. The system must properly apply the split payments to the correct ledger accounts.

Rebate management

The system should track current rebates from carriers and phone manufacturers. It should print out rebate forms and materials when a phone is purchased.

Promotional pricing

The system should allow sale and promotional pricing. The pricing should change in the wireless inventory and POS software system automatically at a specified time and date, if desired.

Benefits of Wireless/Cellular Store POS

Wireless/cellular store owners can see many benefits from implementing a POS solution. Integration with additional software modules, such as bookkeeping, accounting, customer support and email marketing, can provide further benefits at a relatively small additional cost.

Here are some of the primary benefits realized by the successful implementation of wireless/cellular store POS solutions:

Faster POS transactions. By improving the checkout process for staff and customers, retailers can accommodate additional customers and significantly improve the customer experience. POS solutions integrate barcode scanners, generate bills, process credit card transactions and track inventory levels. In addition, these solutions share automated contract renewal notifications to existing clients along with the details of new plans as they are launched by their network provider.

Improved mobile phone and accessory inventory tracking. Mobile store retailers can easily search for available devices and parts using the inventory management feature to reduce the risk of stock shortages, which can ultimately lead to loss of customers. In addition, advanced solutions send alerts to retailers once inventory of an item reaches the predetermined minimum limit. This feature also enables store owners to identify high- and low-performing products and then take corrective actions to remedy the demand-supply ratio.

More cost-effective operations. By automating manual tasks, such as data entry and writing receipts, employees can focus on important tasks, such as running marketing campaigns, resolving customer issues and analyzing their business performance. In addition, cellular/wireless POS solutions prevent instances of human errors by using barcode scanners for inventory tracking and generating receipts. These improvements drive sales and increase client retention rates.

Centralized CRM. Wireless/cellular store POS solutions enable retailers to better serve customers through more personalized interactions. Retailers can run marketing campaigns by creating a central repository of existing and potential clients. In addition, some solutions allow stores to send emails on special occasions, such as birthdays, anniversaries and holidays.

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