Finding software can be overwhelming. We've helped many cell phone retailers choose the right point of sale software so they can track purchase dates and centralize customer data.
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ShopKeep is an iPad and Android POS system for retail businesses, restaurants, bars, franchises and quick-serve businesses. The POS software offers a touch screen interface, when used on an iPad or Android tablet device, which allows... Read more
Platforms: MacWinLinux
Deployments: Cloud
Business Size:
Cash Register Express (CRE) by pcAmerica is a point of sale solution for retail stores and small businesses including liquor stores, convenience stores, grocery stores, and other specialty retailers. CRE offers inventory management,... Read more
Platforms: Win
Deployments: On premise
Business Size:
NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read more
Platforms: MacWinLinux
Deployments: Cloud
Business Size:
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read more
Platforms: Win
Deployments: On premise
Business Size:
Lightspeed Retail is a cloud-based POS solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution offers retailers tools including inventory management,... Read more
Platforms: MacWin
Deployments: Cloud
Business Size:
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read more
Platforms: MacWinLinux
Deployments: Cloud
Business Size:
Rain retail software is a cloud-based point of sale (POS) and integrated website solution that is Mac OS and Windows compatible. Rain is an all-in-one platform designed for small to medium sized specialty retailers that offer sales,... Read more
Platforms: MacWinLinux
Deployments: Cloud
Business Size:
AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer... Read more
Platforms: Win
Deployments: On premise
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Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locations. Epicor... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
Business Size:
Hippos is an on premise point of sale (POS) can be operated with or without the internet. The internet is only used to sync data between the POS and Cloud (web portal). Hippos solution is designed for cafes, bakeries, quick and full-service... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
Business Size:
Ordorite offers a fully end-to-end management software solution for furniture, bedding and related retailers. The system can manage every aspect of your business from point of sale, inventory control, warehouse management, delivery... Read more
Platforms: MacWinLinux
Deployments: Cloud
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Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
Business Size:
Smartwerks_USA is a point of sale and accounting software application. It is best suited to small and midsize specialty retailers like mattress stores, gift shops, patio stores, and jewelry stores. Key features include point of sale... Read more
Platforms: MacWinLinux
Deployments: Cloud
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STORIS provides integrated retail software solutions for furniture, bedding, and appliance retailers. STORIS has been serving the home furnishings industry for 30 years. STORIS’ technology platform enables retailers to implement... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
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ACCEO Smart Vendor is a retail point of sale (POS) and inventory management system that helps small and midsize retailers to manage stocks and process customers’ orders. It serves a variety of single and multi-locations retailers... Read more
Platforms: Win
Deployments: On premise
Business Size:
LS Retail is a retail management system consisting of point of sale (POS) and enterprise resource planning (ERP). Key features include inventory management, customer management, retail accounting, e-commerce, warehouse management and... Read more
Platforms: MacWinLinux
Deployments: On premise
Business Size:
iVend Retail is an omnichannel retail management solution that helps businesses manage various aspects of a brick and mortar retail shop and e-commerce store. It covers from point-of-sale (POS) to back office to head office operations.... Read more
Platforms: MacWinLinux
Deployments: CloudOn premise
Business Size:
S2K Retail Management Software
S2K Enterprise Management solution by VAI is a cloud-based, integrated ERP system designed to manage midsize and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical... Read more
Platforms: MacWinLinux
Deployments: On premise
Business Size:
Designed for independent and enterprise retailers, MyPOS Connect is a cloud-hybrid POS solution that provides businesses with a centralized database, securely protected in the IBM Cloud, along with a local copy of that database stored... Read more
Platforms: Win
Deployments: Cloud
Business Size:
We recommend Brightpearl for wireless phone merchants evaluating POS software systems. Inventory management, customer database and purchase history, retail accounting and e-commerce is integrated into this Web-based solution. Read more
Platforms: MacWinLinux
Deployments: Cloud
Business Size:
Popular Comparisons
The two critical functions for cell phone retailers are point of sale (POS) management and customer relationship management (CRM). While inventory is not typically extensive for cell phone stores, it does change frequently. Most cell phone contracts in the United States are for two years. During a contract period, cell phone retailers can sell related accessories to their buyers. As a contract nears its end, the retailer can contact the buyer about new phone options. However, this strategy only works if the retailer knows the client, their phone model and the end date of the contract.
Standard functions of cell phone POS software includes accounts receivable, accounts payable, general ledger and payroll. In fact, some operations just use inventory, POS and CRM software. They outsource payroll and use spreadsheets and paper records for the rest of the operations.
To help you understand wireless/cellular store POS software and find out the solution that is the right fit for your store, we’ve created this buyer’s guide.
Here’s what we’ll cover:
What Is Wireless/Cellular Store POS Software?
Common Features of Wireless/Cellular POS Software
Benefits of Wireless/Cellular Store POS Software
What Is Wireless/Cellular Store POS Software?
Specialty retailers, such as wireless stores, face additional complexities compared with more general retail stores due to their distinct business and revenue models. For example, in a wireless/cellular store, retailers don’t just require POS features, but they also need specialty-specific capabilities, such as:
- Phone tracking
- Contract renewal database
- Phone activation
- Repairs management
- Accessory lookup
To be on top of their game, cellular and wireless store owners need to know which mobile devices and accessories their clients have already purchased. This will enable them to create opportunities to upsell and cross-sell. Moreover, POS solutions can help retailers get a competitive edge and drive additional revenue by swiftly reaching out to potential customers.
Common Features of Wireless/Cellular POS Software
In addition to core business functions, wireless and cellular retailers should consider the following functions to meet their unique requirements:
| Phone model tracking | Track each customer’s phone model. As new accessories become available, sales agents can contact customers who own the compatible phone model. This is also useful if the manufacturer releases an updated version of a phone. |
| Phone serial number tracking | Track the serial number for each phone from its receipt into inventory and through to its sale to the end user. This is useful in case the phone gets lost or is stolen. |
| Phone identifier tracking | Track each phone identifier to its serial number and to the customer. This includes the electronic serial number (ESN) and mobile equipment identifier (MEID) for code division multiple access (CDMA) and subscriber identity module (SIM) cards for global system for mobile communications (GSM) phones. |
| Vendor compliance reporting | Track which contracts are sold for each carrier. Software systems should produce the sales and contract compliance reports as required. |
| Contract expiration date | Store the contract expiration date for each customer. When the expiration date approaches, the system should notify your sales team and send a reminder to the customer. |
| Date of last phone purchase | The system should track the date of the last phone purchase. As the date approaches two years, the system should notify the sales team and send a reminder to the customer to upgrade to a new phone. |
| Accessory look up | The system should identify accessories that match a particular phone. When a phone is shown or sold, the sales representative can also show all of the accessories that go with it. |
| Split tender | Enables retailers to accept payment over several different methods. For example, a customer may want to pay with cash and one or more different credit cards. The system must properly apply the split payments to the correct ledger accounts. |
| Rebate management | The system should track current rebates from carriers and phone manufacturers. It should print out rebate forms and materials when a phone is purchased. |
| Promotional pricing | The system should allow sale and promotional pricing. The pricing should change in the wireless inventory and POS software system automatically at a specified time and date, if desired. |
Benefits of Wireless/Cellular Store POS
Wireless/cellular store owners can see many benefits from implementing a POS solution. Integration with additional software modules, such as bookkeeping, accounting, customer support and email marketing, can provide further benefits at a relatively small additional cost.
Here are some of the primary benefits realized by the successful implementation of wireless/cellular store POS solutions:
Faster POS transactions. By improving the checkout process for staff and customers, retailers can accommodate additional customers and significantly improve the customer experience. POS solutions integrate barcode scanners, generate bills, process credit card transactions and track inventory levels. In addition, these solutions share automated contract renewal notifications to existing clients along with the details of new plans as they are launched by their network provider.
Improved mobile phone and accessory inventory tracking. Mobile store retailers can easily search for available devices and parts using the inventory management feature to reduce the risk of stock shortages, which can ultimately lead to loss of customers. In addition, advanced solutions send alerts to retailers once inventory of an item reaches the predetermined minimum limit. This feature also enables store owners to identify high- and low-performing products and then take corrective actions to remedy the demand-supply ratio.
More cost-effective operations. By automating manual tasks, such as data entry and writing receipts, employees can focus on important tasks, such as running marketing campaigns, resolving customer issues and analyzing their business performance. In addition, cellular/wireless POS solutions prevent instances of human errors by using barcode scanners for inventory tracking and generating receipts. These improvements drive sales and increase client retention rates.
Centralized CRM. Wireless/cellular store POS solutions enable retailers to better serve customers through more personalized interactions. Retailers can run marketing campaigns by creating a central repository of existing and potential clients. In addition, some solutions allow stores to send emails on special occasions, such as birthdays, anniversaries and holidays.