Find the best Merchandising Software
What is merchandising software?
Merchandising software helps retailers plan and execute merchandise operations, including deciding which items to stock, where to stock them, when to promote them and how to price them. It eliminates the guesswork that retailers have been conducting for years, often based on subjective experience and formulas in Excel spreadsheets. Core ... read moreCompare Products
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NetSuite
NetSuite
With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by a...Read more about NetSuite
AmberPOS
AmberPOS
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS incl...Read more about AmberPOS
Agiliron
Agiliron
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,...Read more about Agiliron
Epicor for Retail
Epicor for Retail
Epicor retail POS and business management solutions are designed to help independent retailers work smarter, not harder. With more than 45 years of experience built-in, Epicor retail solutions help retailers in nearly 8,000 locati...Read more about Epicor for Retail
DaySmart Salon
DaySmart Salon
DaySmart Salon (formerly Salon Iris) offers packages designed to fit the needs of beauty businesses of all sizes. Simple subscription plans enable savvy salon managers to optimize their day-to-day operations and expand their br...Read more about DaySmart Salon
STORIS
STORIS
STORIS is the leading provider of modern technology solutions for home furnishings, bedding, and appliance retailers. From your showrooms and eCommerce website to your distribution centers, STORIS will enhance the customer experie...Read more about STORIS
Shoptiques POS
Shoptiques POS
Shoptiques is all-in-one solution built specifically for retail businesses. The Shoptiques software not only enables retailers to easily manage inventory, staff, purchase orders, and customers but also process transactions and acc...Read more about Shoptiques POS
Furniture Wizard
Furniture Wizard
Furniture Wizard is an inventory management solution for retail stores and wholesale firms in the furniture industry. This solution is built to eliminate time-consuming tasks related to daily operations and helps customer service ...Read more about Furniture Wizard
Boulevard
Boulevard
Boulevard is a business management solution designed to help salons, spas and enterprises streamline processes related to appointment scheduling, booking, point-of-sale (POS), reporting and more. The application automatically save...Read more about Boulevard
Rapid Garden POS
Rapid Garden POS
Rapid Garden POS is a point of sale (POS) solution designed to assist users with managing their greenhouse, garden centers, nurseries, and landscaping businesses. Key features include multiple pricing and promotion schemes, plant ...Read more about Rapid Garden POS
Epicor for Automotive
Epicor for Automotive
Epicor for Automotive provides powerful on-premises or cloud-based business management solutions, including Epicor Eagle for the Aftermarket software, built specific to the needs of independent automotive aftermarket and commercia...Read more about Epicor for Automotive
iVend Retail
iVend Retail
iVend Retail is a cloud-based, omnichannel retail management solution that helps businesses manage various aspects of a brick and mortar retail shop and e-commerce store. It covers from point-of-sale (POS) to back office to head o...Read more about iVend Retail
ACCEO Retail-1
ACCEO Retail-1
ACCEO Retail-1 is a complete omnichannel software suite designed and developed for today’s modern retailer. Users can seamlessly manage and control all aspects of their omnichannel retail business with a single software system tha...Read more about ACCEO Retail-1
BottlePOS
BottlePOS
BottlePOS is a cloud-based POS system built specifically for liquor stores. Primarily, this solution aims to help store managers automate inventory management. BottlePos can integrate with several distributors across many states, ...Read more about BottlePOS
MyPOS Connect
MyPOS Connect
Designed for independent and enterprise retailers, MyPOS Connect is a cloud-hybrid POS solution that allows businesses to create a POS experience for any retail business function and optimize engagement, sales, purchasing, and inv...Read more about MyPOS Connect
Rapid Gun Systems
Rapid Gun Systems
RAPID Gun Systems is an on-premise and accessible through cloud Point-of-Sale solution for gun stores. It caters to firearm retailers and helps them manage compliance and gun store management process. It is suitable for both new a...Read more about Rapid Gun Systems
ChainDrive
ChainDrive
ChainDrive is an omni-channel retail management solution designed for retailers, e-tailers, and wholesalers. The solution is designed for apparel, footwear, sporting goods, jewelry, home goods, department store and specialty retai...Read more about ChainDrive
Rapid Bev POS
Rapid Bev POS
Rapid Bev POS is a point-of-sale solution that can be deployed on premise or accessed through the cloud. It's designed to meet the needs of liquor stores, wineries and breweries, with features to track product attributes, ratings ...Read more about Rapid Bev POS
Mindbody
Mindbody
Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and ma...Read more about Mindbody
Odoo
Odoo
Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on and offline and provides unified data across stores and has an integrated inventory management function. Od...Read more about Odoo
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Buyers Guide
Last Updated: March 16, 2023The retail merchandising software market has become increasingly complex over the past decade. Large ERP vendors and retail specialists have blurred the lines between inventory management, merchandising and supply chain management, making the merchandising market appear much more complex than it really is.
In order to help you navigate your software purchase, we've written this buyer’s guide to help you understand the market and know where to begin your research.
Here’s what we’ll cover:
What Is Merchandising Software?
The Merchandising Vendor Landscape
What Is Merchandising Software?
Small and mid-sized retailers can learn a lesson that tier-one retailers have learned the hard way: merchandise planning can and should be a precise science. If not, poor merchandise decisions will usually lead to lost profits. On the most basic level, merchandising software helps retailers plan and execute merchandise operations, including deciding which items to stock, where to stock them, when to promote them and how to price them. It eliminates the guesswork that retailers have been conducting for years, often based on subjective experience and formulas in Excel spreadsheets.
Core features for merchandising systems include pricing engines that help retailers price items based on competitors’ prices, gross profit margins, demand, past sales performance and vendor incentives. Systems also help retailers recognize where given items sell best and under what conditions. Analytical tools help retailers see the impact of their decisions to better plan future merchandising strategies.
Deployment Strategies
Buyers of merchandise management software will essentially have two options: implement a best-of-breed package or a complete retail suite. Best-of-breed buyers will enjoy being able to purchase a merchandising system that exactly matches their needs, while they will face the challenge of integrating it with their existing applications. Integrated suite buyers will like having one, integrated system, while they will face a larger spend and a potentially more complex implementation. The decision will be based largely on retailers’ existing applications, their immediate needs, and their budgets.
Benefits and Potential Issues
Properly implemented merchandise management systems should yield a number of benefits that impact multiple aspects of the enterprise. The most common benefits include the following:
Optimized inventory. Robust analytical tools offer insight into key merchandise decisions, such as: Which items sell the best at which locations? What are the sales rates of items in different seasons? Which inventory mixes and item pairings lead to increased cross-sales? Being able to answer these questions intelligently enables retailers to have the right quantities items on sale at the right time. Cross sales are key sources of profit margin growth as well.
Increased revenue. Due to a better understanding of consumer demand, retailers should be able to maximize revenue by increasing sales of hot-selling items and preventing overstocks of items that move slowly. Integrated item pricing engines help staff price and discount items to leverage buying trends and inventory levels.
Improved efficiency and productivity of staff. Employees in supply chain and merchandising departments should find that formal solutions save them time from performing redundant tasks in Excel and other programs. Having all efforts centralized leads to less wasted time and more effective employees, allowing them them to focus on productive tasks that improve the company.
Improved customer service. Retailers can expect to keep customers happy and keep them returning when they find what they are looking for at the right time. They will also spend less time trying to help find customers out-of-stock or back-ordered items, saving time and reducing buyer frustration.
As with all technology implementations, there are a few potential issues to consider when comparing solutions for retail merchandising. The most common concerns we hear about are related to ease of use and costs. This first risk is a risk common to most enterprise IT implementations. IT purchasers should ensure that the system is not overly complex and should not try to save costs by reducing training. Proper training is essential to merchandise systems and improper training is a large contributor to failed implementations. Like most enterprise systems with robust analytical tools, merchandise systems can be very expensive, but the costs of not having a formal system are very high. Retailers should pay close attention to revenue and profit margin growth after implementing merchandising software to gauge their overall return on investment (ROI). Most enterprise retailers should find that a properly implemented system will lead to a positive ROI.
Market Trends to Understand
Various trends impact the retail merchandising solutions market. The primary trends include the following:
Multi-channel retailing: As retailers have started generating more and more sales outside of traditional brick and mortar establishments, inventory and merchandising needs have become more complex. More rigorous analytical tools have become necessary to enable retailers to plan merchandise offerings and prices effectively across multiple channels.
Eroding profit margins: Retail margins have become notoriously tight over the past decade, forcing retailers to optimize every aspect of the enterprise as much as possible. Overstocks and back orders of popular items are two of the most obvious sources of margin erosion that retailers are aiming to eliminate with merchandising software.
Supply chains as sources of efficiency: In response to the trend of eroding profit margins, retailers have begun to recognize their supply chains as potential sources of margin erosion—and growth. Many retailers are able to actually grow margins by planning, managing and executing their supply chains more efficiently.
Tier one retailers leading by example: As retailers such as Wal-Mart become retail technology leaders, other tier-one and mid-sized retailers naturally follow their example. Software providers have catalyzed this trend by developing retail merchandising systems that suit the needs and budgets of mid-sized companies.
The Merchandising Vendor Landscape
The retail merchandising market becomes much less cluttered when buyers approach it with their respective deployment strategies in mind.
Buyers interested in... | Should evaluate these systems |
Vendors who offer merchandising only on a best-of-breed basis | JDA |
Vendors who offer merchandising on a best-of-breed basis AND as part of an integrated suite | SAP, Epicor, Jesta Vision |
Vendors who offer merchandising only as part of an integrated retail suite | Celerant, Cybex |
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